If someone compliments you on the way you handled a meeting, do you say “Thank you” or is your response more likely to be, “Oh it was nothing really” or “They were very easy on me” or perhaps “I don’t think I was. I could have been better at dealing with X or Y” If […]
How good are you at giving and receiving compliments? Read More »
According to the German Psychologist Hermann Ebbinghaus you are likely to forget what you learn within 7 days. After 24 hours he concluded that about two-thirds of anything memorised is forgotten. Not great news if you are trying to memorise your presentation. However, there are some things you can do to help yourself retain information.
What does the Ebbinghaus forgetting curve have to do with your presentation? Read More »
Have you ever been to an event where the person you’re speaking to keeps looking over your shoulder? We call that “networker’s neck” and it’s the curse of networking meetings throughout the land! It can be caused by disinterest, distraction or just plain rudeness. And you know if someone has it because as they’re speaking
Do you suffer from Networker’s neck? Read More »
Podcasts have fast become the newsletter of our day and having your own or being a guest on someone else’s is a great addition to your marketing mix. However, there is something uniquely uncomfortable about speaking on radio or recording in a studio. I think it’s the fact that the microphone is right in front
How to make the most of a podcast invitation. Read More »
A frequent question I get asked is how to remember a presentation. And it is often an excuse I’m given for why someone has to have bullet points on each slide … so they can remember what they want to say. Last month I talked about the HICCY method for creating a great pitch and
How to remember what you want to say. Read More »
We had our carpets cleaned recently. And I was struck by their customer service process. It was a timely reminder that staying in touch makes a difference. We last used this company to clean our carpets over 10 years ago. And every year since, we’ve received a call to let us know when they are
How to get your customers recommending you at virtually no extra cost. Read More »
When you’re presenting, there are lots of good reasons to get into the room before everyone else arrives. You can get a feel for the room; check the acoustics and generally make sure there are no surprises. If you are using a mic you can plan for how/if/when you need to be miked up and
Why getting into the room you are due to present in, before everyone else, is important Read More »
Over the years I’ve presented using most styles of microphone. On stage I’ve coped with a handheld heavyweight, a clip-on lapel mic and a headset that sat over my hair like a hairband. I’ve also spoken into a mic on radio, internet TV, on Zoom calls and most recently to record my audio book*. And
How to comfortably work with a microphone. Read More »
Having not stayed away from home for the past 20 months I have stayed in 4 different hotels in just the last 2 months; twice for work and twice for pleasure. Pre-Covid, I tended to stay in the same type of hotel for business (low cost, standard service, you know exactly what you’ll get and
Don’t make a bad situation worse. My takeaways from recent hotel stays. Read More »
One of the major complaints I hear about Zoom meetings is that they can be quite confrontational. A bit like constantly attending a panel interview where you are eyeballing, and being eyeballed, by everyone in the room (including yourself)! However, the benefits of Zoom include things such as being able to see everyone at the
Where should you speak from in a meeting? Read More »
