If you follow my articles, you’ll have heard me speaking about listening skills. The art of listening is key for good communication. However today I want to talk about what happens when the other person doesn’t appear to be listening to you! It can really throw your confidence and affect your ability to deliver your […]
How do you react if you aren’t being listened to? Read More »
Last summer a friend of mine moved her mother-in-law into the family home so that she wasn’t alone and could be looked after. Nice for her and her family. Yes; but her teenage son is struggling with his grandmother being there 24/7. She always has a suggestion for how he should be doing something or
Why counting to 10 is a great communication skill. Read More »
A client was recently complaining that she had heard that one of her team was calling in sick when she wanted a free day’s holiday. A few years back I received a mailing that had obviously been sent by a disgruntled employee or freelancer. It told me that the person running the company was everything
If something goes wrong, are you talking to your team enough? Read More »
I came across an interesting paper, while researching an upcoming presentation, called “Exploring Filler Words and Their Impact” by Emily Duvall, Aimee Robbins, Thomas Graham and Scott Divett. It’s a report looking at filler words, their impact on credibility of the speaker and comprehension of the listener. It’s a subject I have always found interesting.
How Umming and Erring in a speech can improve your believability. Read More »
As some of you may know, a good portion of our client base are tourist attractions and at the time of writing, they have been shut for the best part of a year and many of their staff have been furloughed, I’m thrilled that with the opening of the Road Map in England, it looks
Complaints will go up this summer. Will you make things worse? Read More »
When I was little, I couldn’t pronounce my ‘R’’s so I would get “Weally, weally cwoss” and my father told me I would be OK so long as I didn’t marry a “Wobert”. I had elocution lessons (as they were called then) to help me change ‘Weally’ to ‘Really’ and ‘Wobert’ to ‘Robert’ … which
Don’t let your communication problems stop you from communicating. Read More »
I’m seeing a lot of talk at the moment about visibility. The team and I work with hundreds of people a year who need or want to be seen and heard at work and that means being visible. It means telling people what you know that they may find useful and being the person others
Is your plan for this year to be more visible? Read More »
As I say in this video … it doesn’t matter who you are or your job title, you are in sales. And whoever you are talking to they will either be a thinker or a doer. So, with a little thought and understanding you can change your style of communication to suit theirs. If you
How to easily spot if you need to change the way you communicate. Read More »
It’s holiday season again and I’m taking a holiday with my family. We’re not going far but we are going away and I am taking a break from the “every day”. And it will be a proper break … no working on the sly. When I set up Partners With You I stopped taking a
How I have changed the way I holiday. Read More »
Last month I was interviewed by Ash Taylor of The Business Club House on all things ‘presentation’. We discussed fear, presentation skills and overcoming stage fright – all very pertinent whether you are speaking from stage or in-front of a camera. You can here the recording on Spotify here Talking about what you do is
Are you too frightened to speak up when asked? Read More »
