Who we are
For the purpose of the General Data Protection Regulation (“GDPR”) and the UK Data Protection Act 2018 (“DPA 2018”), the data controller is Partners With You Limited, a company registered in England and Wales under company number 04203663, with a registered office at 306 Hughenden Road, High Wycombe, Buckinghamshire, HP13 5PF.
How to contact Us
Email Our Data Protection Officer at firstname.lastname@example.org
Or write to us at:
Partners With You Ltd, 306 Hughenden Road, High Wycombe, Buckinghamshire, HP13 5PF.
Here at Partners With You we take your privacy rights very seriously and we seek to ensure the highest standards of compliance. We fully comply with all applicable data protection laws, including: (i) the General Data Protection Regulation (“GDPR”) and other applicable European Union data protection laws; (ii) the UK Data Protection Act 2018 (“DPA 2018”) and other applicable UK data protection law (“Data Protection Legislation”).
Protecting your privacy and identity
We use appropriate administrative, physical and technical safeguards to protect your Personal Data from loss, theft, unauthorised access, disclosure, modification or destruction. For example, we train our personnel to protect your privacy and require them to comply with our policies and procedures that protect your Personal Data. In addition, we limit access to Your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are contracted to a duty of confidentiality.
We have put in place procedures to deal with any suspected Personal Data breaches. We use computing systems in secure facilities to store your Personal Data in an encrypted form. Data between our servers and a client browser is transferred via HTTPS/TLS. This means that your Personal Data is encrypted between the device and our external host storage.
We use best practice to ensure that data minimisation principles are met. We only collect Personal Data we need for our specified purposes. We ensure that Personal Data is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. We have controls and processes in place to challenge, assess and review current and proposed changes to data processing.
Personal Data, Special Category Data and non-Personal Data
“Personal Data”, our personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
“Special Category Data” means Personal data that includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We do not collect any information about criminal convictions and offences.
We may collect, use, store and transfer different types of Personal Data and non-Personal Data about you which we have grouped together as follows:
We process the following registration data;
information about where you heard about Partners With You
Customer’s Users Data:
Personal Data collected and generated when a Customer’s User opens a user account, manages the services we provide to the Customer and interacts with us including:
date of birth
Technical and Location Data:
We will collect and store time zone and country upon registration, then all relevant IP addresses and other end users accessing the site along with their login data, browser type and version, operating system and platform, and other technology on the devices they use to access our site.
If you fail to provide Personal Data
Where we need to collect Personal Data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.
How we collect your Personal Data and why do we have it
We will only use your Personal Data where the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your Personal data although we will seek your consent, or give you the chance to opt-out in light of our latest communication, before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
How we may disclose your Personal Data
We require all third parties we share Personal data with, to respect the security of your Personal Data and to treat it in accordance with the law.
Often we may need to share your Personal Data with other service providers in order to facilitate the running of the site. When this happens, we implement strict contractual agreements with such third parties. We do not allow our third-party service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.
We may also use your Personal Data to send you and keep you updated with information by e-mail or message through the site about existing and new services from us and to send you information by e-mail or message through the site about related products or services of selected third parties that may be of interest to you.
If at any time you wish to no longer receive our marketing emails, or no longer consent to our use of the tracking pixel, an unsubscribe link is found at the bottom of every email where you can opt out.
You have the right at any time to stop Partners With You from contacting you. If you no longer wish to be contacted for marketing purposes, please contact us.
If you opt-in to receiving our emails, you are consenting to our use of a tracking pixel.
A tracking pixel operates in a similar way as cookies are used in web browsers. A tracking pixel is usually part of electronic mail marketing. We use the tracking pixel to gather data on how our email activity is received such as, but not limited to, device, IP address, open time, link activity and website activity if a user clicks through to our website from our marketing emails. We use this information to create a better site experience for you and our customers, help personalise emails and tailor the site experience for all who opt in to hear from us.
Generally, cookies are very useful and are commonly used by almost every website you visit online. For security reasons, our website/platform will not function without the use of certain cookies (or other similar technologies, such as “web beacons” or “tags”).
Cookies generally do not hold any information that can identify a specific person but are instead used to identify a browser on an individual device.
If you prefer, you can restrict, block or delete cookies by changing your browser settings as provided below, however, this may stop the website from functioning correctly.
For more information about the names of the cookies, how long they will remain on your device, and a description of what each cookie does please see the below information.
Types of cookies used by Partners With You:
They include, for example, cookies that enable you to log into secure areas of our website, ensure that the content of our website loads quickly or that you are able to use our services. For example, a session cookie will remember that you have logged into our service for a period of time eliminating the need to log into each page, so you don’t get asked for the same information you’ve already given to our site. Session cookies allow you to proceed through many pages of our site quickly and easily without having to authenticate or reprocess each new area you visit.
These cookies are necessary for the services we provide and are also used for marketing purposes. These cookies allow us to determine how users interact with the website, providing Partners With You with the ability to improve the site. For example, tracking cookies can be used to improve navigation and user experience.
Our website contains electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyse how our website is used and may be used in some of our emails to let us know which emails and links have been opened by recipients.
These cookies are placed in your device by third party advertising networks on our behalf and with Partners With You’s permission. In the sections below you will find information about third party cookies as well as some guidance as to how to manage them.
To the maximum extent permitted by applicable laws, we shall not be liable, and we do not accept any liability for any third-party cookies.
Cookies also help us show you relevant advertising, both on and off our website and measure the performance of such ads and report on it. Partners With You uses third-party cookies to learn whether content has been shown to you or whether someone who was presented with an ad later came back and took an action (e.g., downloaded a white paper or registered for an event) on another site.
These cookies are used: (i) for marketing purposes, for instance to collect information about general interests and browsing habits so that we can display targeted and relevant advertising; (ii) to remember that you have visited our website and this is shared with other organisations; (ii) to limit the number of times you see an advertisement as well as help measure the effectiveness of our digital advertising campaigns.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
You can change your cookie preferences at any time by clicking on the “Manage consent” button in the bottom left. Once there you will see a “Cookie Settings” pop-up where you can then adjust the available sliders to ‘Block’ or ‘Enable’, then clicking ‘Cancel’ or ‘Save’. You may need to refresh your page for your settings to take effect.
Detailed guidance on how to control cookies preferences for the most common browsers can be found at:
Microsoft Internet Explorer
List of cookies we use which you can manage your consent for:
Used by LinkedIn to make a probabilistic match of a user’s identity outside the Designated Countries
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
This cookie is set by YouTube to track views of embedded videos.
This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the Youtube interface.
This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
This cookie is set by LinkedIn and used for routing.
Linkedin – Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
Google Analytics cookie enabling control of one-time visits. This cookie is installed the first time a user enters the website through a browser. When the user comes back to the website through the same browser, the cookie will consider them to be the same user. Only in the event that the user changes browser, will they be deemed to be a different user.
This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.
We use Google Analytics through Google Tag Manager to collect analytical information on our users.
Used by Hotjar and identifies a new user’s first session. Used by Recording filters to identify new user sessions. Session duration. Boolean true/false data type.
Used by Hotjar and the purpose of these cookies is to collect standard internet log information and details of visitor behaviour patterns.
A cookie that holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same Hotjar session.
Used by Hotjar, the purpose of these cookies is to collect standard internet log information and details of visitor behaviour patterns.
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.
LinkedIn cookie. Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.
Privacy policies of other websites
Our site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Please note our Privacy Notice only applies to our Site, if you click on a link to an external website you should read their privacy statements. We do not accept any liability from the actions or omissions of any third-party websites which you may access.
Such third-party websites are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any websites you may access via a recommendation or suggestion on the site. Including, linking to or permitting the use or installation of any third-party website or any third-party applications, software or content does not imply approval or endorsement by us. If you decide to leave the Site and access a third-party website or to use or install any third-party applications, software or content, you do so at your own risk.
Your right of access
You have the right to request copies of your Personal Data which we hold, this is known as a subject access request.
Your data protection rights
If you wish to make a data subject access request, please contact us by any of the means specified in the How to Contact Us section above.
Your right to rectification
This enables you to have any incomplete our inaccurate Personal Data we hold about you corrected, though we may need to verify the accuracy of the new Personal Data you provide to us. If you would like to do this, please contact us and let us know the information that is incorrect and the information you would like to be corrected.
Your right to restriction of processing
This enables you to ask us to suspend the processing of Your Personal Data in the following scenarios: (a) If you want us to establish the Personal Data’s accuracy; (b) Where our use of the data is unlawful but you do not want us to erase it; (c) Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; and (d) you have objected to our use of your Personal Data but we need to verify whether we have overriding legitimate basis to use it.
Your right to object to processing
You may object to our processing of Your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this basis as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate basis to process your information which may override your right to object.
Your right to erasure
You request for us to erase all your Personal Data (also known as the “right to be forgotten”) in the following circumstances:
It is no longer necessary for us to hold that Personal Data with respect to the purpose for which it was originally collected or processed;
Consent is the lawful basis for Partners With You holding your data and you withdraw your consent;
You object to us holding and processing your Personal Data (and there is no overriding legitimate interest to allow us to continue doing so);
We are processing your Personal Data for direct marketing purposes and you object to us processing for marking purposes;
The Personal Data has been processed unlawfully; or
The Personal data needs to be erased in order for us to comply with a particular legal obligation.
Erasure of your Personal Data may result in automatic closure of your Member Account and access to the log-in areas of Our Site.
Right to data portability
We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. You can also request a copy of your information which we hold (this is known as a subject access request).|
No Fee Usually Required
You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. We will notify you if this is the case.
Time Limit to Respond
We will respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
It may not be possible for us to delete your Personal Data if we are required to keep it by law or if we hold it in connection with a contract with you. Similarly, access to your Personal Data may be refused if making the information available would reveal Personal Data about another person or if we are legally prevented from such disclosure.
If you have any complaints about the way in which we have used your Personal Data and these have not been addressed by contacting us first, You can contact the relevant supervisory authority which in the United Kingdom is, the UK Information Commissioner’s Office. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Information Commissioner’s Office
Helpline number: +44(0)303 123 1113