Have you been at a networking event or meeting and found that you haven’t really heard what’s being said? It wasn’t the level of noise in the room but truth be told … you just weren’t listening properly? It could be because you got distracted by another conversation in the room, or you started thinking […]
Are you guilty of not listening properly? Read More »
A few weeks ago, I got a call about 6:30 in the evening from a friend and ex colleague. “Sally … I’m at an exhibition and we’re not making enough connections. I’m desperate … this cost a fortune and the team just aren’t getting the footfall … can you give me any suggestions for making
How to make the most of your exhibition stand Read More »
You know what you’re doing and why but does everyone else? Have you ever felt you appear to be speaking another language? You tell someone what’s needed and yet when you come back it’s not even close to what you expected? Is it that everyone you’re talking to just doesn’t “get” it … or could
Do you give good instructions? Do others know what you mean? Read More »
If someone compliments you on the way you handled a meeting, do you say “Thank you” or is your response more likely to be, “Oh it was nothing really” or “They were very easy on me” or perhaps “I don’t think I was. I could have been better at dealing with X or Y” If
How good are you at giving and receiving compliments? Read More »
According to the German Psychologist Hermann Ebbinghaus you are likely to forget what you learn within 7 days. After 24 hours he concluded that about two-thirds of anything memorised is forgotten. Not great news if you are trying to memorise your presentation. However, there are some things you can do to help yourself retain information.
What does the Ebbinghaus forgetting curve have to do with your presentation? Read More »
Have you ever been to an event where the person you’re speaking to keeps looking over your shoulder? We call that “networker’s neck” and it’s the curse of networking meetings throughout the land! It can be caused by disinterest, distraction or just plain rudeness. And you know if someone has it because as they’re speaking
Do you suffer from Networker’s neck? Read More »
Podcasts have fast become the newsletter of our day and having your own or being a guest on someone else’s is a great addition to your marketing mix. However, there is something uniquely uncomfortable about speaking on radio or recording in a studio. I think it’s the fact that the microphone is right in front
How to make the most of a podcast invitation. Read More »
A frequent question I get asked is how to remember a presentation. And it is often an excuse I’m given for why someone has to have bullet points on each slide … so they can remember what they want to say. Last month I talked about the HICCY method for creating a great pitch and
How to remember what you want to say. Read More »
We had our carpets cleaned recently. And I was struck by their customer service process. It was a timely reminder that staying in touch makes a difference. We last used this company to clean our carpets over 10 years ago. And every year since, we’ve received a call to let us know when they are
How to get your customers recommending you at virtually no extra cost. Read More »
When you’re presenting, there are lots of good reasons to get into the room before everyone else arrives. You can get a feel for the room; check the acoustics and generally make sure there are no surprises. If you are using a mic you can plan for how/if/when you need to be miked up and
Why getting into the room you are due to present in, before everyone else, is important Read More »
