Stephen Covey relays a story in his book “7 Habits of Highly effective People” about how important it is to put the big rocks in life front and centre. In his analogy the big rocks are family, friendship, health, projects that will move you forward etc and the pebbles are the minutiae of life – …
Make sure you have space in life for your big rocks. Read More »
Some years back I was invited to be a guest on Business Connections Live The UK’s leading online business television channel. And I won’t lie … I was nervous! Over the past few months, a couple of our clients have been presenting in studio for programmes to be aired in- house and for TV channels with …
If you’ve made a mistake? If your behaviour has been deemed to be inappropriate … even if you think it’s unfair? If the company has made a mistake … and you’re talking to the client? I remember being told never to use the word “sorry” at work. Apparently it diminishes your authority! I was told …
When my mother died recently, my family were overwhelmed by the wonderful messages we received and naturally spent a lot of time reminiscing. Mum was born in 1934, so part of the generation who “just got on with it”. She rarely complained and played with the cards dealt to her; enjoying the good times and …
You know what you’re doing and why but does everyone else? Have you ever felt you appear to be speaking another language? You tell someone what’s needed and yet when you come back it’s not even close to what you expected? Is it that everyone you’re talking to just doesn’t “get” it … or could …
Do you give good instructions? Do others know what you mean? Read More »
The past few months we’ve been working with a number of clients who want their teams to create and deliver talks and presentations; specifically, as part of social media videos and campaigns. We’ve also been contacted by a number of business owners struggling to move back to face-to-face networking and deliver great pitches. They’ve become …
How to create a great pitch so other’s take action. Read More »
‘Tis the season to be jolly! But a lot of people I know don’t feel very jolly. It’s cold outside and it feels as though the rug beneath our feet might be pulled away at any moment. At the time of writing, those in England that had stopped wearing masks as standard are having to …
How to stay cheerful when everything tells you that you shouldn’t be. Read More »
Having not stayed away from home for the past 20 months I have stayed in 4 different hotels in just the last 2 months; twice for work and twice for pleasure. Pre-Covid, I tended to stay in the same type of hotel for business (low cost, standard service, you know exactly what you’ll get and …
Don’t make a bad situation worse. My takeaways from recent hotel stays. Read More »
As some of you may know, a good portion of our client base are tourist attractions and at the time of writing, they have been shut for the best part of a year and many of their staff have been furloughed, I’m thrilled that with the opening of the Road Map in England, it looks …
Complaints will go up this summer. Will you make things worse? Read More »
I’m seeing a lot of talk at the moment about visibility. The team and I work with hundreds of people a year who need or want to be seen and heard at work and that means being visible. It means telling people what you know that they may find useful and being the person others …
