first impressions

How do the best communicators stay calm under pressure?

We’ve all been there … standing in front of a room full of people, our heart racing, palms sweating, and words threatening to tumble out in a rush or refusing to come out at all! Whether it’s a presentation, a high-stakes meeting, or an important conversation, staying calm under pressure is essential for effective communication […]

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How to fall in love with networking: feel calm, confident & ready to connect

Walking into a networking event can feel a bit like stepping onto a stage—you want to make a great impression, but nerves and uncertainty can easily take over. “What do I say?”  “Who should I talk to?” “What if I get stuck in an awkward conversation?” The truth is, great networking doesn’t start when you

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How far does a smile go? Further than you might imagine.

I’ve been meeting a lot of receptionists this month, and bank staff and shop assistants. Not intentionally, but I just seem to have been out and about more than usual. And overall, I’ve enjoyed the human connection … however I can’t tell you the difference a smile has made to the interaction. Don’t get me

How far does a smile go? Further than you might imagine. Read More »