first impressions

How to handle questions and interruptions during a presentation (without losing focus).

Presentation Skills / admin / October 29, 2025

Questions and interruptions during a presentation can feel unsettling, especially if you’re already nervous about public speaking. Some people worry they’ll be thrown off track or asked something they can’t answer. That worry can lead to self-doubt and a loss of momentum. The good news is that with a bit of preparation and some simple […]

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How to rehearse without sounding rehearsed.

Presentation Skills / admin / September 24, 2025

If you run a business, you’ll probably find yourself presenting more often than expected. Whether pitching to investors, updating your team, or talking to potential clients the way you present makes a real difference … good presentations build trust while poor ones do the opposite. Rehearsal is key to feeling confident, but too much practice

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How do the best communicators stay calm under pressure?

Presentation Skills / admin / March 17, 2025

We’ve all been there … standing in front of a room full of people, our heart racing, palms sweating, and words threatening to tumble out in a rush or refusing to come out at all! Whether it’s a presentation, a high-stakes meeting, or an important conversation, staying calm under pressure is essential for effective communication

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How to master the art of presenting online.

Presentation Skills / admin / March 4, 2025

Over the past few weeks, I’ve had the pleasure of speaking to students and older job seekers about how to make the best first impression at an interview. Lots of questions have ensued, but one of the key areas of concern was how to make sure you come across as professional and engaging during a

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How to fall in love with networking: feel calm, confident & ready to connect

Networking Skills / admin / January 31, 2025

Walking into a networking event can feel a bit like stepping onto a stage—you want to make a great impression, but nerves and uncertainty can easily take over. “What do I say?” “Who should I talk to?” “What if I get stuck in an awkward conversation?” The truth is, great networking doesn’t start when you

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How hard is giving and receiving feedback?

Presentation Skills / admin / September 30, 2024

We’ve recently started our Presentation Club. An opportunity for members to stand up in front of the room and deliver a short presentation. All the attendees create written feedback on how the speaker came across. You then get to keep all the sheets of feedback to digest in the comfort of your home. In can

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How far does a smile go? Further than you might imagine.

Customer Service Skills, Tourism Training / admin / February 1, 2024

I’ve been meeting a lot of receptionists this month, and bank staff and shop assistants. Not intentionally, but I just seem to have been out and about more than usual. And overall, I’ve enjoyed the human connection … however I can’t tell you the difference a smile has made to the interaction. Don’t get me

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Are you planning to network more this year?

Networking Skills / admin / January 2, 2024

For some people I meet, networking describes everything that they don’t want to do … … Walking into a room full of strangers, making small talk, listening to others talking about themselves or waiting for their turn to jump into the conversation and tell you about themselves. And to cap it all … having to

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Five ways to ruin your presentation and what to do instead!

Presentation Skills / admin / May 1, 2023

As regular readers will know, I attend a lot of networking events, at which business owners and representatives can take the opportunity to give a short presentation. The topic usually relates to an overview of their business, the market they work in or some top tips for the audience to take away. As the speaker,

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How to make the most of your exhibition stand

Communication Skills, Presentation Skills / admin / November 1, 2022

A few weeks ago, I got a call about 6:30 in the evening from a friend and ex colleague. “Sally … I’m at an exhibition and we’re not making enough connections. I’m desperate … this cost a fortune and the team just aren’t getting the footfall … can you give me any suggestions for making

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