We’ve all had those moments when we say something before our brains catch up. A rushed comment, defensive reply, or joke that lands badly. In business, those moments can damage trust, relationships, and credibility faster than we realise. The way you communicate shapes how others see you. Every conversation, meeting, and email builds your professional […]
Think before you speak: why words matter at work Read More »
Walking into a networking event can feel a bit like stepping onto a stage—you want to make a great impression, but nerves and uncertainty can easily take over. “What do I say?” “Who should I talk to?” “What if I get stuck in an awkward conversation?” The truth is, great networking doesn’t start when you
How to fall in love with networking: feel calm, confident & ready to connect Read More »
According to the National Sales Executive Association, 80% of sales are made on the fifth to twelfth contact and only 10% of sales people make more than three contacts. That’s an awful lot of business left on the table for the lack of follow up! One of my clients recently spoke to me about their
Could you be using the telephone more? Read More »
Have you been at a networking event or meeting and found that you haven’t really heard what’s being said? It wasn’t the level of noise in the room but truth be told … you just weren’t listening properly? It could be because you got distracted by another conversation in the room, or you started thinking
Are you guilty of not listening properly? Read More »
Podcasts have fast become the newsletter of our day and having your own or being a guest on someone else’s is a great addition to your marketing mix. However, there is something uniquely uncomfortable about speaking on radio or recording in a studio. I think it’s the fact that the microphone is right in front
How to make the most of a podcast invitation. Read More »
One of the major complaints I hear about Zoom meetings is that they can be quite confrontational. A bit like constantly attending a panel interview where you are eyeballing, and being eyeballed, by everyone in the room (including yourself)! However, the benefits of Zoom include things such as being able to see everyone at the
Where should you speak from in a meeting? Read More »
If you follow my articles, you’ll have heard me speaking about listening skills. The art of listening is key for good communication. However today I want to talk about what happens when the other person doesn’t appear to be listening to you! It can really throw your confidence and affect your ability to deliver your
How do you react if you aren’t being listened to? Read More »
I’m seeing a lot of talk at the moment about visibility. The team and I work with hundreds of people a year who need or want to be seen and heard at work and that means being visible. It means telling people what you know that they may find useful and being the person others
Is your plan for this year to be more visible? Read More »
Over lunch last week, my client and I spent much of the meal talking about how he wasn’t looking forward to having to let go of a number of his staff over the next few months. We agreed that he was lucky to have got so far in his career and not had to go
Are you about to deliver bad news to someone? Read More »
