I recently spoke at an online presentation. Nothing unusual about that, I get asked to speak a lot and it’s one of our core routes to market. I show you what we do and then you might remember me when you’re looking for training on that topic. However, this was slightly different as the person
How to make the most from a potential disaster Read More »
I’ve recently worked with a retail company who had very poor customer satisfaction ratings. The head office sent out a questionnaire to random customers and the results were poor. A lot of the complaints were about things the store manager has no control over so they could easily have batted the problem back up to
Does it really only take a smile? Read More »
On 22nd May 2024 the British Prime Minister, Rishi Sunak, stepped out of the door at 10 Downing Street to a wall of journalists and photographers to announce that he was calling a general election. A moment of great importance; his opportunity to show his leadership skills and authority to the world. I know he
Have you checked there’s nothing distracting your audience? Read More »
We’re coming up to wedding season and many grooms, brides, best men and parents of the happy couple will be preparing for a speech that fills them with dread and yet they desperately want to do well. Those feelings aren’t so different from those of us who have to present for work … we don’t
For many of us just being able to stand up and speak coherently would be amazing, let alone being confident! I know when I first started having to do sales presentations, I would have done anything to stop myself showing how scared I was, both physically and vocally. My first boss could see how scared
How to present confidently, every time you stand up to speak Read More »
