Have you ever been caught out on the phone?
There you are mid conversation and you suddenly realise you have no idea what the other person just said. It’s not always a problem but it certainly can be … particularly if the first you notice is when they say “do you agree?” or “so what do you think?”
This video contains my top tip for not getting distracted while on the phone so that you never get caught out again!
If you like what I say there are two ways you can find out more.
- This is one of the challenges from the 5-day communication challenge over on the Step Out From The Shadows website and by clicking here you can join it today.
- Join The Communication Academy (or set one up in your offices) and get tips like this to build your communication skills so you’re never caught out again, in any situation!