I’ve been meeting a lot of receptionists this month, and bank staff and shop assistants. Not intentionally, but I just seem to have been out and about more than usual. And overall, I’ve enjoyed the human connection … however I can’t tell you the difference a smile has made to the interaction. Don’t get me […]
How far does a smile go? Further than you might imagine. Read More »
For some people I meet, networking describes everything that they don’t want to do … … Walking into a room full of strangers, making small talk, listening to others talking about themselves or waiting for their turn to jump into the conversation and tell you about themselves. And to cap it all … having to
Are you planning to network more this year? Read More »
A few weeks ago, I got a call about 6:30 in the evening from a friend and ex colleague. “Sally … I’m at an exhibition and we’re not making enough connections. I’m desperate … this cost a fortune and the team just aren’t getting the footfall … can you give me any suggestions for making
How to make the most of your exhibition stand Read More »
‘Tis the season to be jolly! But a lot of people I know don’t feel very jolly. It’s cold outside and it feels as though the rug beneath our feet might be pulled away at any moment. At the time of writing, those in England that had stopped wearing masks as standard are having to
How to stay cheerful when everything tells you that you shouldn’t be. Read More »
Last summer a friend of mine moved her mother-in-law into the family home so that she wasn’t alone and could be looked after. Nice for her and her family. Yes; but her teenage son is struggling with his grandmother being there 24/7. She always has a suggestion for how he should be doing something or
Why counting to 10 is a great communication skill. Read More »
While many of us sit at home following the instructions to leave the house as infrequently as possible, others are having to risk their lives providing services for us that until a few months ago were considered “unskilled”. If nothing else comes out of this I hope we will always refer to those who have
Communication tips for our new normal. Read More »
