Well, Partners With You’s birthday … we’re 24!
Entering our 25th year … a quarter of a century!
I set the business up with the strap line “helping companies to stop annoying their customers” and over the years that’s exactly what we’ve done.
Whether we’re helping you to present your plans to others, your salesmen to sell, your managers to manage or your front of house staff to greet your guests with a huge smile and a welcome … we are helping you and your teams to make your customers day.
And when you make someone’s day, handle a complaint with aplomb or set expectations so everyone knows where they stand … the world becomes a better place; for you, your staff and your customers!
Life was very different 24 years ago but even then, business owners needed to start selling, building relationships and presenting themselves as a business despite feeling uncomfortable and we’ve been helping them too.
Over the years our core offering – to help you to look and sound more confident than you feel – hasn’t really changed, and the need hasn’t either. The channel of communication may be different, but the problem and solution aren’t.
We launched on 4th December 2000. This was a time pre smart phones; we didn’t scroll … X, Facebook and LinkedIn didn’t exist, Zoom was an ice lolly and I used to communicate with our prospects and clients by sending letters in the post!
Less than 50% of us had internet access at home and those who did had to choose between using the phone and the computer … and Google definitely wasn’t a verb.
There were times during the past 24 years when I wasn’t sure we’d make it another 24 days but we did and I’m proud that we have!
I’m proud of the fact that thousands of people have passed through our training workshops and training programmes … some for a few hours and others for days, weeks and even years.
I’m proud that there are people on our team who have worked with us for over 20 years and have adapted to the many channels of communication that our clients use to make our training even more relevant.
And I’m proud that our business has grown through referrals and recommendations. I know the risk you take when you tell one of our colleagues, connections or clients that we are the people to talk to … it affects your reputation if we don’t deliver so it’s a gamble! Thank you.
Here’s to the next 24 years, we’re here and looking forward to working with you again … and if you haven’t worked with us yet why not book a virtual coffee and we can see if I can’t change that 😊 (emoji’s weren’t a thing when we started either!).
