Are you really listening?

I was speaking at the Stephen Lawrence Charitable Trust recently to a group of students. They were all studying architecture or have recently qualified so wanted to brush up on their First Impressions, for interviews, when networking and when presenting.

It was a great few hours and amongst many things, we discussed how to handle questions at the end of a presentation. Handling questions is a topic that comes up quite often for all types of communication and there is really only one solution!

Do you agree?

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