A client was recently complaining that she had heard that one of her team was calling in sick when she wanted a free day’s holiday. A few years back I received a mailing that had obviously been sent by a disgruntled employee or freelancer. It told me that the person running the company was everything […]
I came across an interesting paper, while researching an upcoming presentation, called “Exploring Filler Words and Their Impact” by Emily Duvall, Aimee Robbins, Thomas Graham and Scott Divett. It’s a report looking at filler words, their impact on credibility of the speaker and comprehension of the listener. It’s a subject I have always found interesting. […]
As some of you may know, a good portion of our client base are tourist attractions and at the time of writing, they have been shut for the best part of a year and many of their staff have been furloughed, I’m thrilled that with the opening of the Road Map in England, it looks […]
There are a number of ways that you can diminish your authority online and two key ones are to have poor lighting and to get the camera angle wrong. If you don’t get these right then at best, your audience will be struggling to see you and at worst, looking straight up your nostrils … […]
When I was little, I couldn’t pronounce my ‘R’’s so I would get “Weally, weally cwoss” and my father told me I would be OK so long as I didn’t marry a “Wobert”. I had elocution lessons (as they were called then) to help me change ‘Weally’ to ‘Really’ and ‘Wobert’ to ‘Robert’ … which […]
I’m seeing a lot of talk at the moment about visibility. The team and I work with hundreds of people a year who need or want to be seen and heard at work and that means being visible. It means telling people what you know that they may find useful and being the person others […]
Happy Birthday Partners With You! We’re 20 years old on December 4th 2020 I must admit there were times this year when I wasn’t sure we would reach the milestone … let’s just say it wasn’t the year that we planned … but we are here and still doing our stuff! I set the business […]
And what do they mean? What behaviours do they see to make them say that and what’s the difference? I’d describe being assertive as the ability to state your case or point of view in a way that means you are heard while still being in a position to hear what the other person has […]
As I say in this video … it doesn’t matter who you are or your job title, you are in sales. And whoever you are talking to they will either be a thinker or a doer. So, with a little thought and understanding you can change your style of communication to suit theirs. If you […]
Over lunch last week, my client and I spent much of the meal talking about how he wasn’t looking forward to having to let go of a number of his staff over the next few months. We agreed that he was lucky to have got so far in his career and not had to go […]
