Latest Articles
Are you really listening?
I was speaking at the Stephen Lawrence Charitable Trust recently to a group of students.
Do you really listen when others are talking?
Have you ever played word association? You all take it in turns to say a
What do I do with my hands?
The question I am most commonly asked about when talking to people about their presentations
Is your authority disappearing when they meet you?
When you are talking to others face to face you aren’t just listening to their
How to lose a sale without even trying.
I’m in the market for a new car. Although I am very fond of it,
Effortless small talk
The wedding season is in full throw and for some the trauma of having to
How to be ready to present at any time.
Many years ago one of our first clients worked for a large publishing firm. And
The impact of setting expectations
At a hotel the other day I saw a sign set out with traffic light
It’s Presentation Day – What Can You Do If You Wake Up with a Sore Throat?
In this vlog – Sally shares her top tips on what steps you can take
Using Emphasis To Change Meaning
I read an email from a contact yesterday and it came across as really rude!