Latest Articles
How to remember what you want to say.
A frequent question I get asked is how to remember a presentation. And it is
How to create a great pitch so other’s take action.
The past few months we’ve been working with a number of clients who want their
How to get your customers recommending you at virtually no extra cost.
We had our carpets cleaned recently. And I was struck by their customer service process.
Why getting into the room you are due to present in, before everyone else, is important
When you’re presenting, there are lots of good reasons to get into the room before
Are you a creative or reactive leader?
This month we are delighted to have a guest blog from our friends at Action
How to comfortably work with a microphone.
Over the years I’ve presented using most styles of microphone. On stage I’ve coped with
Don’t make a bad situation worse. My takeaways from recent hotel stays.
Having not stayed away from home for the past 20 months I have stayed in
Where should you speak from in a meeting?
One of the major complaints I hear about Zoom meetings is that they can be
How do you react if you aren’t being listened to?
If you follow my articles, you’ll have heard me speaking about listening skills. The art
Why counting to 10 is a great communication skill.
Last summer a friend of mine moved her mother-in-law into the family home so that