Latest Articles
Where have all the polite people gone?
Do you think that the concept of being polite is disappearing? I do! A woman
Two tales of customer service
I was in London a couple of weeks ago for several meetings so I stopped
What’s the most annoying thing you can do when presenting?
Well to my mind, it’s to overrun. Time is our most precious commodity. You can’t
Do I shake hands or kiss them?
This is possibly one of the most frequently asked questions at our successful communication workshop.
Are tube travellers ruder than most?
I was listening to a radio interview recently and the interviewee was asked about the
How to be confident at any time
According to the Cambridge English Dictionary: Confidence is “the quality of being certain of your
Are you standing too close?
When others invade our personal space we find it uncomfortable. And what I’m talking about
Do you make these 5 rookie mistakes when applying for jobs?
Helping you to get a new job isn’t really what I do; although all of
What’s your excuse?
Even the most seasoned business owners who know networking is a great way to build
Thank you … I am grateful
A few years ago I posted a gratitude a day on Facebook and every now