Latest Articles
How you can always look like you know what you are saying!
Have you noticed the difference in the way that other’s answer an easy or a
How loud and rude is your inner voice?
Is it so loud that it keeps you awake at night? Is it hurtful? I
The three big mistakes made with PowerPoint … and how to avoid them.
Have you sat through a lousy presentation recently? When the speaker literally read his slides
Where have all the polite people gone?
Do you think that the concept of being polite is disappearing? I do! A woman
Two tales of customer service
I was in London a couple of weeks ago for several meetings so I stopped
What’s the most annoying thing you can do when presenting?
Well to my mind, it’s to overrun. Time is our most precious commodity. You can’t
Do I shake hands or kiss them?
This is possibly one of the most frequently asked questions at our successful communication workshop.
Are tube travellers ruder than most?
I was listening to a radio interview recently and the interviewee was asked about the
How to be confident at any time
According to the Cambridge English Dictionary: Confidence is “the quality of being certain of your
Are you standing too close?
When others invade our personal space we find it uncomfortable. And what I’m talking about