Latest Articles
Don’t make a bad situation worse. My takeaways from recent hotel stays.
Having not stayed away from home for the past 20 months I have stayed in
Where should you speak from in a meeting?
One of the major complaints I hear about Zoom meetings is that they can be
How do you react if you aren’t being listened to?
If you follow my articles, you’ll have heard me speaking about listening skills. The art
How Umming and Erring in a speech can improve your believability.
I came across an interesting paper, while researching an upcoming presentation, called “Exploring Filler Words
Complaints will go up this summer. Will you make things worse?
As some of you may know, a good portion of our client base are tourist
2 quick wins to improve your online communication skills.
There are a number of ways that you can diminish your authority online and two
Don’t let your communication problems stop you from communicating.
When I was little, I couldn’t pronounce my ‘R’’s so I would get “Weally, weally
Is your plan for this year to be more visible?
I’m seeing a lot of talk at the moment about visibility. The team and I
Are you about to deliver bad news to someone?
Over lunch last week, my client and I spent much of the meal talking about
How I have changed the way I holiday.
It’s holiday season again and I’m taking a holiday with my family. We’re not going