Latest Articles
Why ghosting your customers is never good service.
Recently, I had to get something of ours fixed. It doesn’t matter what it was,
What really motivates your team?
Why do some people assume that their teams are driven only by pay rises, perks,
Why delaying your response can be a strategic advantage
In a world where instant replies and knee-jerk reactions dominate headlines (and social media feeds)
What can we learn from customer service in Japan?
Reflections from a Bucket List Adventure April was a dream come true – I finally
How my father introduced me to some great insults!
My father was an erudite man with a love of language and a great pun.
How do the best communicators stay calm under pressure?
We’ve all been there … standing in front of a room full of people, our
How to master the art of presenting online.
Over the past few weeks, I’ve had the pleasure of speaking to students and older
How to fall in love with networking: feel calm, confident & ready to connect
Walking into a networking event can feel a bit like stepping onto a stage—you want
How do you manage your anger so it doesn’t affect the rest of your day?
I was waiting for a bus the other day in London, however, there was a
It’s my birthday!
Well, Partners With You’s birthday … we’re 24! Entering our 25th year … a quarter