Latest Articles
How do you react if you aren’t being listened to?
If you follow my articles, you’ll have heard me speaking about listening skills. The art
Why counting to 10 is a great communication skill.
Last summer a friend of mine moved her mother-in-law into the family home so that
If something goes wrong, are you talking to your team enough?
A client was recently complaining that she had heard that one of her team was
How Umming and Erring in a speech can improve your believability.
I came across an interesting paper, while researching an upcoming presentation, called “Exploring Filler Words
Complaints will go up this summer. Will you make things worse?
As some of you may know, a good portion of our client base are tourist
2 quick wins to improve your online communication skills.
There are a number of ways that you can diminish your authority online and two
Don’t let your communication problems stop you from communicating.
When I was little, I couldn’t pronounce my ‘R’’s so I would get “Weally, weally
Is your plan for this year to be more visible?
I’m seeing a lot of talk at the moment about visibility. The team and I
Do others call you aggressive, unassertive or assertive?
And what do they mean? What behaviours do they see to make them say that
How to easily spot if you need to change the way you communicate.
As I say in this video … it doesn’t matter who you are or your