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# Partners With You

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## Posts

- [How to handle questions and interruptions during a presentation (without losing focus).](https://partnerswithyou.co.uk/how-to-handle-questions-and-interruptions-during-a-presentation-without-losing-focus/) - Questions and interruptions during a presentation can feel unsettling, especially if you’re already nervous about public speaking. Some people worry they’ll be thrown off track or asked something they can’t answer. That worry can lead to self-doubt and a loss of momentum. The good news is that with a bit of preparation and some simple
- [Why delaying your response can be a strategic advantage.](https://partnerswithyou.co.uk/why-delaying-your-response-can-be-a-strategic-advantage/) - In a world where instant replies and knee-jerk reactions dominate headlines (and social media feeds) it’s easy to fall into the trap of thinking that fast equals strong. Recent high-profile spats between Donald Trump and Elon Musk are a stark reminder of how reactive communication can overshadow reflection, erode credibility and escalate tension. But what
- [How to rehearse without sounding rehearsed.](https://partnerswithyou.co.uk/how-to-rehearse-without-sounding-rehearsed/) - If you run a business, you’ll probably find yourself presenting more often than expected. Whether pitching to investors, updating your team, or talking to potential clients the way you present makes a real difference … good presentations build trust while poor ones do the opposite. Rehearsal is key to feeling confident, but too much practice
- [Why ghosting your customers is never good service.](https://partnerswithyou.co.uk/why-ghosting-your-customers-is-never-good-service/) - Recently, I had to get something of ours fixed. It doesn’t matter what it was, let’s just say it was big, used regularly, and its absence was very inconvenient. The initial visit was promising. The technician came out quickly, diagnosed the issue, and told me they needed to get a quote for the part. “It
- [What can we learn from customer service in Japan?](https://partnerswithyou.co.uk/what-can-we-learn-from-customer-service-in-japan/) - Reflections from a Bucket List Adventure April was a dream come true - I finally ticked Japan off my bucket list! We packed a lot into our 12-day adventure, exploring Tokyo, Hayama, Hakone, Kyoto, and stopping in Kamakura and Odawara along the way. We were lucky enough to be there during blossom season, and it
- [What really motivates your team?](https://partnerswithyou.co.uk/what-really-motivates-your-team/) - Why do some people assume that their teams are driven only by pay rises, perks, or promotions? While these are certainly important, they’re rarely what creates long-term motivation. In truth, people want to feel heard, valued, and have a purpose, and the way you communicate with them can make all the difference. If you’ve ever
- [How to master the art of presenting online.](https://partnerswithyou.co.uk/how-to-master-the-art-of-presenting-online/) - Over the past few weeks, I’ve had the pleasure of speaking to students and older job seekers about how to make the best first impression at an interview. Lots of questions have ensued, but one of the key areas of concern was how to make sure you come across as professional and engaging during a
- [How my father introduced me to some great insults!](https://partnerswithyou.co.uk/how-my-father-introduced-me-to-some-great-insults/) - My father was an erudite man with a love of language and a great pun. A true wordsmith, he had a vast library of books that he frequently consulted when writing speeches or presentations. When he died some 30 years ago, I inherited some of those treasured volumes. And while I may not share his
- [How do the best communicators stay calm under pressure?](https://partnerswithyou.co.uk/how-do-the-best-communicators-stay-calm-under-pressure/) - We’ve all been there … standing in front of a room full of people, our heart racing, palms sweating, and words threatening to tumble out in a rush or refusing to come out at all! Whether it’s a presentation, a high-stakes meeting, or an important conversation, staying calm under pressure is essential for effective communication
- [How to fall in love with networking: feel calm, confident & ready to connect](https://partnerswithyou.co.uk/how-to-fall-in-love-with-networking-feel-calm-confident-ready-to-connect/) - Walking into a networking event can feel a bit like stepping onto a stage—you want to make a great impression, but nerves and uncertainty can easily take over. “What do I say?” “Who should I talk to?” “What if I get stuck in an awkward conversation?” The truth is, great networking doesn’t start when you
- [It’s my birthday!](https://partnerswithyou.co.uk/its-my-birthday/) - Well, Partners With You’s birthday … we’re 24! Entering our 25th year … a quarter of a century! I set the business up with the strap line “helping companies to stop annoying their customers” and over the years that’s exactly what we’ve done. Whether we’re helping you to present your plans to others, your salesmen
- [How do you manage your anger so it doesn’t affect the rest of your day?](https://partnerswithyou.co.uk/how-do-you-manage-your-anger-so-it-doesnt-affect-the-rest-of-your-day/) - I was waiting for a bus the other day in London, however, there was a driverless delivery van in the way and it meant that the bus was unable to turn the corner. We all stood watching the stationary bus at an angle, waiting for the driver to return to move the van. There was
- [Why you should pause more than you do?](https://partnerswithyou.co.uk/why-you-should-pause-more-than-you-do/) - Whether you’re delivering a presentation, asking questions of others, speaking to a customer or just having a chat, I’m pretty confident that you don’t pause often enough. Many people find silence really difficult to deal with, so fill it as quickly as they can. They speak very quickly, ask a 2nd or 3rd question before
- [How hard is giving and receiving feedback?](https://partnerswithyou.co.uk/how-hard-is-giving-and-receiving-feedback/) - We’ve recently started our Presentation Club. An opportunity for members to stand up in front of the room and deliver a short presentation. All the attendees create written feedback on how the speaker came across. You then get to keep all the sheets of feedback to digest in the comfort of your home. In can
- [Two tales of customer service](https://partnerswithyou.co.uk/two-tales-of-customer-service/) - I was in London a couple of weeks ago for several meetings so I stopped in a nearby coffee shop before each one. I expected to get a bit of work done but what I got was a quick lesson on how two businesses can deliver the same service and yet leave the customer with
- [Not putting your client’s needs first is costing you money.](https://partnerswithyou.co.uk/not-putting-your-clients-needs-first-is-costing-you-money/) - I recently found a eulogy my father had written for a family friend and colleague who he originally met when they both worked for Kurt Salmon Associates; a highly successful independent Management Consultancy founded in 1935 and as of 2016, part of Accenture. According to the eulogy Kurt Salmon’s tenet for the business was “Always
- [Could you be using the telephone more?](https://partnerswithyou.co.uk/could-you-be-using-the-telephone-more/) - According to the National Sales Executive Association, 80% of sales are made on the fifth to twelfth contact and only 10% of sales people make more than three contacts. That’s an awful lot of business left on the table for the lack of follow up! One of my clients recently spoke to me about their
- [How to make the most from a potential disaster](https://partnerswithyou.co.uk/how-to-make-the-most-from-a-potential-disaster/) - I recently spoke at an online presentation. Nothing unusual about that, I get asked to speak a lot and it’s one of our core routes to market. I show you what we do and then you might remember me when you’re looking for training on that topic. However, this was slightly different as the person
- [Does it really only take a smile?](https://partnerswithyou.co.uk/does-it-really-only-take-a-smile/) - I’ve recently worked with a retail company who had very poor customer satisfaction ratings. The head office sent out a questionnaire to random customers and the results were poor. A lot of the complaints were about things the store manager has no control over so they could easily have batted the problem back up to
- [Have you checked there’s nothing distracting your audience?](https://partnerswithyou.co.uk/have-you-checked-theres-nothing-distracting-your-audience/) - On 22nd May 2024 the British Prime Minister, Rishi Sunak, stepped out of the door at 10 Downing Street to a wall of journalists and photographers to announce that he was calling a general election. A moment of great importance; his opportunity to show his leadership skills and authority to the world. I know he
- [Are you preparing a wedding speech? Three tips to help you to prepare for any presentation](https://partnerswithyou.co.uk/are-you-preparing-a-wedding-speech-three-tips-to-help-you-to-prepare-for-any-presentation/) - We’re coming up to wedding season and many grooms, brides, best men and parents of the happy couple will be preparing for a speech that fills them with dread and yet they desperately want to do well. Those feelings aren’t so different from those of us who have to present for work … we don’t
- [How to present confidently, every time you stand up to speak](https://partnerswithyou.co.uk/how-to-present-confidently-every-time-you-stand-up-to-speak/) - For many of us just being able to stand up and speak coherently would be amazing, let alone being confident! I know when I first started having to do sales presentations, I would have done anything to stop myself showing how scared I was, both physically and vocally. My first boss could see how scared
- [Is your authority disappearing when they meet you?](https://partnerswithyou.co.uk/authority-disappearing-meet/) - When you are talking to others face to face you aren’t just listening to their words. How they are saying it … tone of voice & volume for example, affect what you hear. As does what they look like when they speak … facial expressions, hand gestures and so on. Your body language can change
- [How to be ready to present at any time.](https://partnerswithyou.co.uk/ready-present-time/) - Many years ago one of our first clients worked for a large publishing firm. And she had been taught to get over her “problem” of gesticulating as she talked, by holding a paperclip behind her back. This ensured that she looked like a soldier on parade and because when speaking naturally she used her hands
- [Our one day workshop in the eyes of a journalist](https://partnerswithyou.co.uk/presentation-confidence-building-workshop-review/) - A journalist attended our one day workshop, and here is what she thought... "You’re standing on stage, waiting to address the crowd. But how do you feel? Confident and excited? Or do you feel scared and jittery, like 99 per cent of the population? Victoria Birch reports. There is nothing like getting ready to speak
- [Workshop Review: Presentation Workshop](https://partnerswithyou.co.uk/workshop-review-presentation-confidence-building/) - This week, we'd like to share with you a review of our Presentation and Confidence Building workshop, written by George Luke, based on his recent experience with us. This is our signature workshop and can be run in-house or as a public workshop. It is suitable for new and experienced presenters, and is also a
- [How comfortable are you in a TV studio?](https://partnerswithyou.co.uk/how-comfortable-are-you-in-a-tv-studio/) - Some years back I was invited to be a guest on Business Connections Live The UK’s leading online business television channel. And I won’t lie … I was nervous! Over the past few months, a couple of our clients have been presenting in studio for programmes to be aired in- house and for TV channels with
- [Are you really listening?](https://partnerswithyou.co.uk/are-you-really-listening/) - I was speaking at the Stephen Lawrence Charitable Trust recently to a group of students. They were all studying architecture or have recently qualified so wanted to brush up on their First Impressions, for interviews, when networking and when presenting. It was a great few hours and amongst many things, we discussed how to handle
- [It's Presentation Day - What Can You Do If You Wake Up with a Sore Throat?](https://partnerswithyou.co.uk/presentation-day-can-wake-sore-throat-2/) - In this vlog - Sally shares her top tips on what steps you can take if you wake up with a sore throat on the big presentation day.
- [How do I start a conversation when networking.](https://partnerswithyou.co.uk/how-do-i-start-a-conversation-when-networking/) - In this video I give you some tips for networking that have helped me walk up to complete strangers and start a conversation. Don’t enjoy networking? Have a look at our Networking Made Simple programme Your shortcut to: Create a networking strategy for you and your business Walk into a room without showing your nerves
- [Using Emphasis To Change Meaning](https://partnerswithyou.co.uk/using-emphasis-change-meaning/) - I read an email from a contact yesterday and it came across as really rude! Part of that was their choice of words but most of it was down to where I had put the emphasis in the last sentence. The way that we use our tone of voice is a really important part of
- [If something goes wrong, are you talking to your team enough?](https://partnerswithyou.co.uk/if-something-goes-wrong-are-you-talking-to-your-team-enough/) - A client was recently complaining that she had heard that one of her team was calling in sick when she wanted a free day’s holiday. A few years back I received a mailing that had obviously been sent by a disgruntled employee or freelancer. It told me that the person running the company was everything
- [Where should you speak from in a meeting?](https://partnerswithyou.co.uk/where-should-you-speak-from-in-a-meeting/) - One of the major complaints I hear about Zoom meetings is that they can be quite confrontational. A bit like constantly attending a panel interview where you are eyeballing, and being eyeballed, by everyone in the room (including yourself)! However, the benefits of Zoom include things such as being able to see everyone at the
- [Do you give good instructions? Do others know what you mean?](https://partnerswithyou.co.uk/do-you-give-good-instructions-do-others-know-what-you-mean/) - You know what you’re doing and why but does everyone else? Have you ever felt you appear to be speaking another language? You tell someone what’s needed and yet when you come back it’s not even close to what you expected? Is it that everyone you’re talking to just doesn’t “get” it … or could
- [How not to give feedback and what to do instead](https://partnerswithyou.co.uk/how-not-to-give-feedback-and-what-to-do-instead/) - If you had some negative feedback to impart to a colleague, we were told to dress it up with something pleasant. So, you would find a couple of positive elements and then sandwich the negative comment in between. Imagine you thought a team member’s presentation was pretty good but that the slides they had created
- [Why it isn’t their job to understand?](https://partnerswithyou.co.uk/why-it-isnt-their-job-to-understand/) - I overheard part of a conversation in a shop last week, between a customer and member of staff. The customer was irritated that the price he was charged was higher than the price on the signage and he wanted the shop assistant to know what had happened. The assistant’s response was to leap to a
- [Make sure you have space in life for your big rocks.](https://partnerswithyou.co.uk/make-sure-you-have-space-in-life-for-your-big-rocks/) - Stephen Covey relays a story in his book “7 Habits of Highly effective People” about how important it is to put the big rocks in life front and centre. In his analogy the big rocks are family, friendship, health, projects that will move you forward etc and the pebbles are the minutiae of life –
- [How good are your decisions?](https://partnerswithyou.co.uk/how-good-are-your-decisions/) - There has been a lot of discussion about inequality in the papers recently and the impact of unconscious bias. We are all a combination of our own background, environment and personal experiences and these influence our decision making and our biases. Some of these biases we may be very aware of and can relate directly
- [Becoming the boss of your mates.](https://partnerswithyou.co.uk/becoming-the-boss-of-your-mates/) - At a recent workshop I was approached by a delegate, who was both young and newly promoted, saying that she found it hard to tell her team what to do. She explained that she was now managing her friends and cohort, some of whom had applied for the job she had been given. This lady
- [How to easily spot if you need to change the way you communicate.](https://partnerswithyou.co.uk/how-to-easily-spot-if-you-need-to-change-the-way-you-communicate/) - As I say in this video … it doesn’t matter who you are or your job title, you are in sales. And whoever you are talking to they will either be a thinker or a doer. So, with a little thought and understanding you can change your style of communication to suit theirs. https://vimeo.com/445528522/0cf47ef498 If
- [How to stop getting distracted on the phone.](https://partnerswithyou.co.uk/how-to-stop-getting-distracted-on-the-phone/) - Have you ever been caught out on the phone? There you are mid conversation and you suddenly realise you have no idea what the other person just said. It’s not always a problem but it certainly can be … particularly if the first you notice is when they say “do you agree?” or “so what
- [How your feet can change the way others’ see you.](https://partnerswithyou.co.uk/how-your-feet-can-change-the-way-others-see-you/) - When standing, if your feet are jiggling, crossed, moving without purpose, rocking, swaying or shuffling they are telling the person you are talking to that you aren’t as confident as you would like them to think you are. If you are presenting then this can really diminish your audience’s impression of you, which will make
- [When is a full stop not a full stop but an indication of anger?](https://partnerswithyou.co.uk/when-is-a-full-stop-not-a-full-stop-but-an-indication-of-anger/) - A little while ago my niece told me that someone was annoyed with her and said she knew it because they had put a full stop at the end of their text message. “But I do that – it’s just grammar” I said … “yes but they’re under 30 so they know!” she replied. Apparently,
- [Do you suffer from Networker’s neck?](https://partnerswithyou.co.uk/do-you-suffer-from-networkers-neck/) - Have you ever been to an event where the person you’re speaking to keeps looking over your shoulder? We call that “networker’s neck” and it’s the curse of networking meetings throughout the land! It can be caused by disinterest, distraction or just plain rudeness. And you know if someone has it because as they’re speaking
- [Do I shake hands or kiss them?](https://partnerswithyou.co.uk/do-i-shake-hands-or-kiss-them/) - This is possibly one of the most frequently asked questions at our successful communication workshop. That and “how do I stop someone I don’t know kissing me in greeting”! Here in the UK there is definitely an awkwardness around meeting and greeting! Probably because we no longer have a commonly recognised norm for how to
- [Are you standing too close?](https://partnerswithyou.co.uk/are-you-standing-too-close/) - When others invade our personal space we find it uncomfortable. And what I’m talking about here is the amount of space we like to have between us and someone else. It is dependent on who you are and my relationship with you. And personal space is exactly that … personal. What I consider to be
- [What’s your excuse?](https://partnerswithyou.co.uk/whats-your-excuse/) - Even the most seasoned business owners who know networking is a great way to build business quickly, sometimes just don’t go … or go to a few meetings and then stop! Their excuses? Lack of time, too costly, not effective, not relevant … to name just a few. So you can imagine if you don’t
- [Starting conversations with your “thing”.](https://partnerswithyou.co.uk/starting-conversations-with-your-thing/) - It’s coming up to wedding season again and for many, a time of dread. Having avoided business networking events all year you are now compelled to attend the equivalent, for fun! I’ve written before about effortless small talk and taking the pressure off yourself by asking open questions of the other guests so that they
- [Give us a smile!](https://partnerswithyou.co.uk/give-us-smile/) - A few weeks ago, at lunch with friends, we got onto the subject of how important a smile is and how you can “hear” a smile in someone’s voice. I recounted the story of how one of my first bosses made us put a sticker on the phone saying “Smile when you dial!” so that
- [Effortless small talk](https://partnerswithyou.co.uk/effortless-small-talk/) - The wedding season is in full throw and for some the trauma of having to chat to complete strangers is palpable. We’ve all been there – the wedding of a work friend, friend from a different time or a partner’s friend. Whatever the reason, you only know a couple of people and one or two
- [How far does a smile go?  Further than you might imagine.](https://partnerswithyou.co.uk/how-far-does-a-smile-go-further-than-you-might-imagine/) - I’ve been meeting a lot of receptionists this month, and bank staff and shop assistants. Not intentionally, but I just seem to have been out and about more than usual. And overall, I’ve enjoyed the human connection … however I can’t tell you the difference a smile has made to the interaction. Don’t get me
- [How to make your customer’s day without spending money.](https://partnerswithyou.co.uk/how-to-make-your-customers-day-without-spending-money/) - One of the services that we offer to our tourism and front of house clients is a spot of mystery shopping! We aren’t interested in whether the signage works or the shop is well stocked. We are only interested in how the staff make us feel as visitors. In it’s simplest terms we’re looking for
- [Don’t make a bad situation worse. My takeaways from recent hotel stays.](https://partnerswithyou.co.uk/dont-make-a-bad-situation-worse-my-takeaways-from-recent-hotel-stays/) - Having not stayed away from home for the past 20 months I have stayed in 4 different hotels in just the last 2 months; twice for work and twice for pleasure. Pre-Covid, I tended to stay in the same type of hotel for business (low cost, standard service, you know exactly what you’ll get and
- [Complaints will go up this summer. Will you make things worse?](https://partnerswithyou.co.uk/complaints-will-go-up-this-summer-will-you-make-things-worse/) - As some of you may know, a good portion of our client base are tourist attractions and at the time of writing, they have been shut for the best part of a year and many of their staff have been furloughed, I’m thrilled that with the opening of the Road Map in England, it looks
- [The impact of setting expectations](https://partnerswithyou.co.uk/impact-setting-expectations/) - At a hotel the other day I saw a sign set out with traffic light symbols to denote when they were busiest and the best times to get breakfast when in a hurry. At a recent hospital appointment I was warned I could be there for 4 hours and I wouldn't be seen immediately. I
- [Do others call you aggressive, unassertive or assertive?](https://partnerswithyou.co.uk/do-others-call-you-aggressive-unassertive-or-assertive/) - And what do they mean? What behaviours do they see to make them say that and what’s the difference? I’d describe being assertive as the ability to state your case or point of view in a way that means you are heard while still being in a position to hear what the other person has
- [How do you stay focussed on the phone?](https://partnerswithyou.co.uk/how-do-you-stay-focussed-on-the-phone/) - When you are on the phone have you ever been distracted and found yourself coming back to the conversation just as the person at the other end says something like “… don’t you agree?” or “… what do you think?” It’s not intentional but … just as with face to face conversations … it’s harder
- [How to adapt to communicating on-line](https://partnerswithyou.co.uk/how-to-adapt-to-communicating-on-line/) - There is no doubting it, life has changed since I wrote my last article; I hope you are well and keeping safe. However, if you are like me, you’re still trying to work while it feels as though the ground is shifting under your feet. On top of all the anxiety for your friends and
- [Is your plan for this year to be more visible?](https://partnerswithyou.co.uk/is-your-plan-for-this-year-to-be-more-visible/) - I’m seeing a lot of talk at the moment about visibility. The team and I work with hundreds of people a year who need or want to be seen and heard at work and that means being visible. It means telling people what you know that they may find useful and being the person others
- [How I have changed the way I holiday.](https://partnerswithyou.co.uk/how-i-have-changed-the-way-i-holiday/) - It’s holiday season again and I’m taking a holiday with my family. We’re not going far but we are going away and I am taking a break from the “every day”. And it will be a proper break … no working on the sly. When I set up Partners With You I stopped taking a
- [Three life lessons from a 91 year old!](https://partnerswithyou.co.uk/three-life-lessons-91-year-old/) - Last week I had the privilege to go to the Kings Head Theatre in Islington to see a distant cousin perform her one woman autobiographical show, That’s Entertainment. The relative is Thelma Ruby who has trod the board with the likes of Kenneth Williams, Judi Dench and Orson Wells and at 91 was on stage
- [Do you really listen when others are talking?](https://partnerswithyou.co.uk/do-you-really-listen-when-others-are-talking/) - Have you ever played word association? You all take it in turns to say a word that relates to the word the person before you said? Blue – sky – thinking – dreaming – nightmare ….etc. Or Hat – Coat – Scarf – Snow and on and on. That’s how a great conversation goes. You
- [Customer Service With Your Coffee?](https://partnerswithyou.co.uk/like-customer-service-coffee/) - I was in a coffee shop chain the other morning where I was greeted with a smile. My order and name were taken and I then queued to be handed my cardboard clad coffee after my name was (incorrectly) yelled out. How did the process make me feel? Not great, not bad, just OK. How
- [Are you too frightened to speak up when asked?](https://partnerswithyou.co.uk/are-you-too-frightened-to-speak-up-when-asked/) - Last month I was interviewed by Ash Taylor of The Business Club House on all things ‘presentation’. We discussed fear, presentation skills and overcoming stage fright – all very pertinent whether you are speaking from stage or in-front of a camera. You can here the recording on Spotify here Talking about what you do is
- [Don’t let your communication problems stop you from communicating.](https://partnerswithyou.co.uk/dont-let-your-communication-problems-stop-you-from-communicating/) - When I was little, I couldn’t pronounce my ‘R’’s so I would get “Weally, weally cwoss” and my father told me I would be OK so long as I didn’t marry a “Wobert”. I had elocution lessons (as they were called then) to help me change ‘Weally’ to ‘Really’ and ‘Wobert’ to ‘Robert’ … which
- [Which came first … your thought or your posture?](https://partnerswithyou.co.uk/came-first-thought-posture/) - January isn’t my favourite month of the year! It is a month full of good intentions, dark nights and empty pockets after the buzz of December. And looking at the body language of some of the people powering to the office in the morning I’m not the only person who is feeling a bit “glum”. Or
- [Thank you … I am grateful](https://partnerswithyou.co.uk/thank-you-i-am-grateful/) - A few years ago I posted a gratitude a day on Facebook and every now and again I get a “memory” posted back to me of an old gratitude. The posts usually make me smile either because I am still grateful (as in for fresh water coming out of my tap every day) or I
- [What do I do with my hands?](https://partnerswithyou.co.uk/what-do-i-do-with-my-hands/) - The question I am most commonly asked about when talking to people about their presentations is “What do I do with my hands?” Suddenly the appendages on the end of your arms become a major distraction … not necessarily to the audience but to you, the speaker. I think a part of it is your
- [What’s the most annoying thing you can do when presenting?](https://partnerswithyou.co.uk/whats-the-most-annoying-you-can-do-when-presenting/) - Well to my mind, it’s to overrun. Time is our most precious commodity. You can’t make or earn more and once it has gone it can’t be replaced. Which means that as a speaker if you take more time than allotted you are saying that you don’t think that the audience’s time is important. And
- [5 things you can do to make a great first impression.](https://partnerswithyou.co.uk/5-things-you-can-do-to-make-a-great-first-impression/) - At a time of year when many of us are making a new start … new term, new university, new job or just turning over a new leaf it seems like a good time to talk about making that great first impression. We all make sweeping assumptions about others based on the way they look
- [Do you make these 5 rookie mistakes when applying for jobs?](https://partnerswithyou.co.uk/do-you-make-these-5-rookie-mistakes-when-applying-for-jobs/) - Helping you to get a new job isn’t really what I do; although all of the techniques I cover in this column are going to be relevant in helping you to portray yourself well at an interview. Having said that not everyone gets the chance to get to an interview and recently I have received
- [How to be confident at any time](https://partnerswithyou.co.uk/how-to-be-confident-at-any-time/) - According to the Cambridge English Dictionary: Confidence is “the quality of being certain of your abilities” and “having trust in people.” The only time anyone approaches me about being more confident is when they start to lose the certainty in themselves that they have their abilities and then others start to lose trust in them.
- [What NOT to do with your hands when speaking.](https://partnerswithyou.co.uk/what-not-to-do-with-your-hands-when-speaking/) - I’ve talked previously about what to do with your hands when presenting so today I thought I’d discuss what NOT to do with them! We “leak” our emotions in our gestures, fiddles and fidgets telling those around us how we feel via our body language, and usually completely unconsciously! I’m sure you have been irritated
- [Are tube travellers ruder than most?](https://partnerswithyou.co.uk/are-tube-travellers-ruder-than-most/) - I was listening to a radio interview recently and the interviewee was asked about the tube system in London and said something along the lines of “I don’t want to be rude but unlike Southerners when we Northerners travel we’re friendly and like to talk to each other”. And it got me thinking …. Are
- [It would only have taken a phone call.](https://partnerswithyou.co.uk/it-would-only-have-taken-a-phone-call/) - I’ve been married for 30 years and we recently went away for a long weekend to celebrate! We had a wonderful trip and if you had asked me yesterday I would have said I thought the hotel was great too. We had excellent service and when we left, the concierge assured us that the 50
- [Where have all the polite people gone?](https://partnerswithyou.co.uk/where-have-all-the-polite-people-gone/) - Do you think that the concept of being polite is disappearing? I do! A woman barging past on the street, a man shouting at others for banging into him as he leaves his arm hanging over the armrest on a train, the colleague who doesn’t apologise for keeping you waiting for 20 minutes and of
- [Are you about to deliver bad news to someone?](https://partnerswithyou.co.uk/are-you-about-to-deliver-bad-news-to-someone/) - Over lunch last week, my client and I spent much of the meal talking about how he wasn’t looking forward to having to let go of a number of his staff over the next few months. We agreed that he was lucky to have got so far in his career and not had to go
- [The three big mistakes made with PowerPoint  … and how to avoid them.](https://partnerswithyou.co.uk/the-three-biggest-mistakes-made-with-powerpoint-and-how-to-avoid-them/) - Have you sat through a lousy presentation recently? When the speaker literally read his slides out loud to you? I’m old enough to remember when we didn’t have PowerPoint and speakers didn’t use it as a crutch to lean on during their presentations. In fact, my first sales role entailed me turning up to a
- [How loud and rude is your inner voice?](https://partnerswithyou.co.uk/how-loud-and-rude-is-your-inner-voice/) - Is it so loud that it keeps you awake at night? Is it hurtful? I know my internal voice says things to me that I wouldn’t dream of saying to anyone else! Yours may not be quite as negative, but it probably is … at times. The thing to remember is that your brain’s function
- [Your 1st impression isn’t necessarily the one you intend.](https://partnerswithyou.co.uk/1st-impression-isnt-necessarily-one-intend/) - A few weeks ago I spoke at a school careers day about the importance of first impressions and the affect our posture has on what others see in us. I asked the group to freeze and look at the impression that they and those around them were giving and then asked one half of the
- [How you can always look like you know what you are saying!](https://partnerswithyou.co.uk/how-you-can-always-look-like-you-know-what-you-are-saying/) - Have you noticed the difference in the way that other’s answer an easy or a hard question? Watch the next time there is a Q&A or you are at a meeting (or even if you are chatting to your family). When it is an easy question (or one the speaker knows the answer to) they
- [Is your presentation style losing you credibility?](https://partnerswithyou.co.uk/is-your-presentation-style-losing-you-credibility/) - I’ve been out and about quite a bit this past month and watched a lot of people speaking at conferences, seminars and networking events. Generally, the calibre of speaker has been very high; event organisers are finding people who really know their stuff! If you are looking to expand your knowledge on a particular product
- [Why counting to 10 is a great communication skill.](https://partnerswithyou.co.uk/why-counting-to-10-is-a-great-communication-skill/) - Last summer a friend of mine moved her mother-in-law into the family home so that she wasn’t alone and could be looked after. Nice for her and her family. Yes; but her teenage son is struggling with his grandmother being there 24/7. She always has a suggestion for how he should be doing something or
- [How Umming and Erring in a speech can improve your believability.](https://partnerswithyou.co.uk/how-umming-and-erring-in-a-speech-can-improve-your-believability/) - I came across an interesting paper, while researching an upcoming presentation, called “Exploring Filler Words and Their Impact” by Emily Duvall, Aimee Robbins, Thomas Graham and Scott Divett. It’s a report looking at filler words, their impact on credibility of the speaker and comprehension of the listener. It’s a subject I have always found interesting.
- [2 quick wins to improve your online communication skills.](https://partnerswithyou.co.uk/2-quick-wins-to-improve-your-online-communication-skills/) - There are a number of ways that you can diminish your authority online and two key ones are to have poor lighting and to get the camera angle wrong. If you don’t get these right then at best, your audience will be struggling to see you and at worst, looking straight up your nostrils …
- [Are you a creative or reactive leader?](https://partnerswithyou.co.uk/are-you-a-creative-or-reactive-leader/) - This month we are delighted to have a guest blog from our friends at Action Coach West Hertfordshire. You can count on them to ask you great questions about what you are doing and more importantly WHY you are doing it? In this article they have included lots of food for thought and questions to
- [Is what we say more important now?](https://partnerswithyou.co.uk/is-what-we-say-more-important-now/) - Last month Peter asked, with the increase of on-line meetings and reduction in visual cues, whether I thought the language we use has become more important? And my answer is I don’t think it’s any more important than when on the phone or talking while using a flipchart, (and having to keep turning away from
- [How to make the most of a podcast invitation.](https://partnerswithyou.co.uk/how-to-make-the-most-of-a-podcast-invitation/) - Podcasts have fast become the newsletter of our day and having your own or being a guest on someone else’s is a great addition to your marketing mix. However, there is something uniquely uncomfortable about speaking on radio or recording in a studio. I think it’s the fact that the microphone is right in front
- [Five ways to ruin your presentation and what to do instead!](https://partnerswithyou.co.uk/five-ways-to-ruin-your-presentation-and-what-to-do-instead/) - As regular readers will know, I attend a lot of networking events, at which business owners and representatives can take the opportunity to give a short presentation. The topic usually relates to an overview of their business, the market they work in or some top tips for the audience to take away. As the speaker,
- [How do you react if you aren’t being listened to?](https://partnerswithyou.co.uk/how-do-you-react-if-you-arent-being-listened-to/) - If you follow my articles, you’ll have heard me speaking about listening skills. The art of listening is key for good communication. However today I want to talk about what happens when the other person doesn’t appear to be listening to you! It can really throw your confidence and affect your ability to deliver your
- [Are you planning to network more this year?](https://partnerswithyou.co.uk/are-you-planning-to-network-more-this-year/) - For some people I meet, networking describes everything that they don’t want to do ... … Walking into a room full of strangers, making small talk, listening to others talking about themselves or waiting for their turn to jump into the conversation and tell you about themselves. And to cap it all … having to
- [Why self-talk matters.](https://partnerswithyou.co.uk/why-self-talk-matters/) - Do you tell yourself stories about what is, has or will happen? Or provide yourself with a running commentary as you go about your daily business? That’s self-talk … the voice in your head … what you say to yourself, whether positive or negative, can boost or undermine your confidence. And unless you question it
- [Why getting into the room you are due to present in, before everyone else, is important](https://partnerswithyou.co.uk/why-getting-into-the-room-you-are-due-to-present-in-before-everyone-else-is-important/) - When you’re presenting, there are lots of good reasons to get into the room before everyone else arrives. You can get a feel for the room; check the acoustics and generally make sure there are no surprises. If you are using a mic you can plan for how/if/when you need to be miked up and
- [Do you think you should say sorry?](https://partnerswithyou.co.uk/do-you-think-you-should-say-sorry/) - If you’ve made a mistake? If your behaviour has been deemed to be inappropriate … even if you think it’s unfair? If the company has made a mistake … and you’re talking to the client? I remember being told never to use the word “sorry” at work. Apparently it diminishes your authority! I was told
- [Are you guilty of not listening properly?](https://partnerswithyou.co.uk/are-you-guilty-of-not-listening-properly/) - Have you been at a networking event or meeting and found that you haven’t really heard what’s being said? It wasn’t the level of noise in the room but truth be told … you just weren’t listening properly? It could be because you got distracted by another conversation in the room, or you started thinking
- [Advice from my Mother](https://partnerswithyou.co.uk/advice-from-my-mother/) - When my mother died recently, my family were overwhelmed by the wonderful messages we received and naturally spent a lot of time reminiscing. Mum was born in 1934, so part of the generation who “just got on with it”. She rarely complained and played with the cards dealt to her; enjoying the good times and
- [How to make the most of your exhibition stand](https://partnerswithyou.co.uk/how-to-make-the-most-of-your-exhibition-stand/) - A few weeks ago, I got a call about 6:30 in the evening from a friend and ex colleague. “Sally … I’m at an exhibition and we’re not making enough connections. I’m desperate … this cost a fortune and the team just aren’t getting the footfall … can you give me any suggestions for making
- [How good are you at giving and receiving compliments?](https://partnerswithyou.co.uk/how-good-are-you-at-giving-and-receiving-compliments/) - If someone compliments you on the way you handled a meeting, do you say “Thank you” or is your response more likely to be, “Oh it was nothing really” or “They were very easy on me” or perhaps “I don’t think I was. I could have been better at dealing with X or Y” If
- [How to create a great pitch so other’s take action.](https://partnerswithyou.co.uk/how-to-create-a-great-pitch-so-others-want-to-take-action/) - The past few months we’ve been working with a number of clients who want their teams to create and deliver talks and presentations; specifically, as part of social media videos and campaigns. We’ve also been contacted by a number of business owners struggling to move back to face-to-face networking and deliver great pitches. They’ve become
- [How to get your customers recommending you at virtually no extra cost.](https://partnerswithyou.co.uk/how-to-get-your-customers-recommending-you-at-virtually-no-extra-cost/) - We had our carpets cleaned recently. And I was struck by their customer service process. It was a timely reminder that staying in touch makes a difference. We last used this company to clean our carpets over 10 years ago. And every year since, we’ve received a call to let us know when they are
- [How to lose a sale without even trying.](https://partnerswithyou.co.uk/lose-sale-without-even-trying/) - I’m in the market for a new car. Although I am very fond of it, my 11 year old car is beginning to cost me more money each year than it is worth. To add to the woes of the car it was recalled last month. Apparently there was a danger that the airbags might
- [How to comfortably work with a microphone.](https://partnerswithyou.co.uk/how-to-comfortably-work-with-a-microphone/) - Over the years I’ve presented using most styles of microphone. On stage I’ve coped with a handheld heavyweight, a clip-on lapel mic and a headset that sat over my hair like a hairband. I’ve also spoken into a mic on radio, internet TV, on Zoom calls and most recently to record my audio book*. And
- [What does the Ebbinghaus forgetting curve have to do with your presentation?](https://partnerswithyou.co.uk/what-does-the-ebbinghaus-forgetting-curve-have-to-do-with-your-presentation/) - According to the German Psychologist Hermann Ebbinghaus you are likely to forget what you learn within 7 days. After 24 hours he concluded that about two-thirds of anything memorised is forgotten. Not great news if you are trying to memorise your presentation. However, there are some things you can do to help yourself retain information.
- [Are you their next difficult customer?](https://partnerswithyou.co.uk/are-you-their-next-difficult-customer/) - As we move into the next stage of unlocking lockdown our shops, attractions, restaurants and bars are opening up. And I’ve spent more time over the past few weeks talking to clients and prospects about updating staff training as they are going to need to be welcoming, friendly but firm, handle queues and still provide
- [How to remember what you want to say.](https://partnerswithyou.co.uk/how-to-remember-what-you-want-to-say/) - A frequent question I get asked is how to remember a presentation. And it is often an excuse I’m given for why someone has to have bullet points on each slide … so they can remember what they want to say. Last month I talked about the HICCY method for creating a great pitch and
- [You Can Learn From Advertising When Presenting](https://partnerswithyou.co.uk/what-you-can-learn-from-the-advertising-world-when-presenting/) - Everyone wants their message to be memorable, particularly when they are making a presentation. How do you have enough of an impact to make people remember you? You will have heard about the concept of an elevator pitch where you have just 30 seconds to tell someone what you do and how you can make

## Pages

- [Home](https://partnerswithyou.co.uk/) - Helps You Master The Art Of Communication What you want You feel that if you could only deliver what you want to say more effectively when giving a presentation, holding a job interview, briefing a team or having a difficult conversation with a customer, you’d get better results.Or maybe you want your team to look
- [unsubscribe](https://partnerswithyou.co.uk/unsubscribe/) - Unsubscribe Home / If you wish to be removed from any of my email updates please complete your email address below Please enable JavaScript in your browser to complete this form.Email * Submit
- [About](https://partnerswithyou.co.uk/about/) - About Us Home / Behind the Business Why Partners With You? Hi, I’m Sally Hindmarch and I set up Partners with You in December 2000 with the avowed intention of helping companies stop annoying their customers! I’ve always had a bit of a bee in my bonnet when it comes to poor Customer Service, Sales
- [First Impressions Programme](https://partnerswithyou.co.uk/first-impressions-programme/) - First Impressions Programme Home /VF, St James’s Place You’ve heard it said before … you never get a 2nd chance to make a first impression and this set of videos give you all the tools you need to make a great first impression every time!We are taught how to walk and how to talk but
- [Networking Made Simple Online Programme](https://partnerswithyou.co.uk/networking-made-simple-on-line-programme/) - Networking Made Simple Online Programme Home /WB, Aqualisa
- [Presentation Club](https://partnerswithyou.co.uk/presentation-club/) - Presentation Club Home /KE, Chozen Noodle Do you do anything to avoid giving a presentation? Are you able to present but know you don’t look or sound as capable as you are? Do you feel your confidence disappearing even before you open your mouth? Is your lack of presentation skills holding you back in your
- [Thank you](https://partnerswithyou.co.uk/thank-you-presentation-club/) - Thank you Home /WB, Aqualisa Please click the button below to setup your Direct Debit. Set Up Direct Debit Featured Articles How far does a smile go? Further than you might imagine. I’ve been meeting a lot of receptionists this month, and bank staff and shop assistants. Not… Read More How to make your customer’s
- [The Presentation Club](https://partnerswithyou.co.uk/the-presentation-club/) - The Presentation Club Home /KE, Chozen Noodle Do you do anything to avoid giving a presentation? Are you able to present but know you don’t look or sound as capable as you are? Do you feel your confidence disappearing even before you open your mouth? Is your lack of presentation skills holding you back in
- [Princes Trust](https://partnerswithyou.co.uk/case-studies/princes-trust/) - Princes Trust Home /WB, Aqualisa Communication Concern The Marketing & Communication team at The Princes Trust present regularly to both internal and external stakeholders and were keen to develop their skills. They were looking to learn new techniques to help them to feel confident in challenging themselves to become the best presenter they can be,
- [Blog](https://partnerswithyou.co.uk/about/blog/) - Latest Articles Home /WB, Aqualisa All Communication Skills Customer Service Skills Leadership & Management Skills Networking Skills Presentation Skills Tourism Training How to handle questions and interruptions during a presentation (without losing focus). Questions and interruptions during a presentation can feel unsettling, especially if you’re already nervous about Read More How to rehearse without sounding
- [River and Rowing Museum](https://partnerswithyou.co.uk/case-studies/river-and-rowing-museum/) - River and Rowing Museum Home /How to fall in love with networking: feel calm, confident... Communication Concern The River & Rowing Museum in Henley on Thames is located next to the River Thames in an award winning building and showcases art, history, conservation and the international sport of rowing. It has five permanent galleries each
- [Chiswick House & Gardens Trust](https://partnerswithyou.co.uk/case-studies/chiswick-house-and-gardens-trust/) - Chiswick House & Gardens Trust Home /How to fall in love with networking: feel calm, confident... Communication Concern When Dan Feeney joined the Chiswick House and Gardens Trust in early 2021 as Head of Visitor Experience, he was tasked with building an entirely new experience from the ground up while also being in the middle
- [Holmer Green Senior School](https://partnerswithyou.co.uk/case-studies/holmer-green-senior-school/) - Holmer Green Senior School Home /How to fall in love with networking: feel calm, confident... Communication Concern The Careers Adviser at Holmer Green Senior School, Naomi Rogers, approached Partners With You in the middle of 2020 as she was involved in co-ordinating an Oracy programme for students in Years 9 and 10. The aim of
- [Richardson & Paige](https://partnerswithyou.co.uk/case-studies/richardson-paige/) - Richardson & Paige Home /How to fall in love with networking: feel calm, confident... Communication Concern Richardson & Paige offer a bespoke, traditional, specialist upholstery service. Co-owner Robbie Richardson came to us as he has plans to create videos, record podcasts and deliver talks and seminars to promote the business. Robbie had the same concerns as
- [Breast Cancer Care](https://partnerswithyou.co.uk/case-studies/breast-cancer-care/) - Breast Cancer Care Home /How to fall in love with networking: feel calm, confident... Communication Concern As a charity Breast Cancer Care places a high important on communication skills for all its staff from nurses to fundraisers to helpline operators so that everyone involved with the charity’s work understands how important their involvement is. Alex
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- [memberlogin](https://partnerswithyou.co.uk/memberlogin/) - Member Login You have landed on the login page for the Networking Made Simple programme. Partners With You has been built on referrals and connections made through networking and this programme takes you – in 4 simple modules – through how you can benefit from building business relationships too. From choosing the groups you should
- [A-Z Networking Tips](https://partnerswithyou.co.uk/a-z-networking-tips/) - Thank you. Please download the A-Z Networking Tips by clicking the download button below. Home /How to fall in love with networking: feel calm, confident... Download Now Learn how to communicate more effectively Join the Communication Academy Featured Articles How far does a smile go? Further than you might imagine. I’ve been meeting a lot
- [Thank you download](https://partnerswithyou.co.uk/thank-you-download/) - Thank you. Please download copy by clicking the download button below. Home /KE, Chozen Noodle Download Now Learn how to communicate more effectively Join the Communication Academy Featured Articles How far does a smile go? Further than you might imagine. I’ve been meeting a lot of receptionists this month, and bank staff and shop assistants.
- [Customer Facing Staff](https://partnerswithyou.co.uk/customer-facing-staff/) - Customer Facing Staff Home /KE, Chozen Noodle Customer facing report Good enough is no longer enough. “People skills” matter. A happy visitor stays longer and is likely to spend more. A happy visitor stays longer and is likely to spend more. And the people who will make and keep your visitors happy are the staff
- [Warm Welcome](https://partnerswithyou.co.uk/warm-welcome/) - Warm Welcome Home /KE, Chozen Noodle The importance of a warm welcome and seven simple steps to improve yours If you are entertaining friends you want them to feel at home, enjoy their stay with you and (if we are honest) speak well of us to others having enjoyed themselves. This is as true when
- [Discover The Power of Networking With Our A-Z Tips](https://partnerswithyou.co.uk/networking-tips/) - Discover The Power of Networking With Our A-Z Tips Home /KE, Chozen Noodle If the idea of attending a networking meeting leaves you cold then this A-Z of networking tips is just what you need.26 tips to help you: Make the most of your time spent networking Gain the confidence to walk into the room
- [Signup For Newsletter](https://partnerswithyou.co.uk/signup-for-newsletter/) - Signup For Newsletter Home /WB, Aqualisa Sign Up to Hear From Us! I’m so pleased you are interested in hearing more from us!I send out a short newsletter a couple of times a month! They usually takes less than a minute to read but I aim to fill them with useful tips, hints and suggestions
- [Member Dashboard](https://partnerswithyou.co.uk/member-dashboard/) - Getting Started Module 1 Module 2 Module 3 Module 4 Next Steps Getting Started This 4 Module programme will take you from Uncomfortable to Natural Networker in less than a month. It has been designed to provide you with a selection of videos and documents to enable you to: decide who to network with where
- [Your Videos](https://partnerswithyou.co.uk/buy-video/) - Introduction to 1st impressions video programme Starting to read body language The importance of eye contact Your perfect handshake Standing tall Personal space; boundaries & territories A genuine smile
- [Member Dashboard](https://partnerswithyou.co.uk/member-dashboard-old/)
- [Power of the voice](https://partnerswithyou.co.uk/power-of-voice/) - Power of the Voice Home /WB, Aqualisa If you want to improve the quality of your voice on a daily basis, our Power of the Voice Recording is exactly what you need. It’s designed so that anyone can follow the wide range of exercises on offer to help make communication a piece of cake. The
- [Communication Skills](https://partnerswithyou.co.uk/communication-skills/) - Communication Skills Home /WB, Aqualisa What you want You want your team (and maybe even yourself) to be able to communicate more effectively! You don’t like presenting but know that by not putting yourself forward you’re affecting your chances of promotion. You find one particular colleague really difficult to relate to – they just keep
- [Hospitality & Tourism Training](https://partnerswithyou.co.uk/hospitality-tourism-training/) - Hospitality & Tourism Training Home /AF, Leading tourist attraction What you want It’s not enough for customer or client service to be good… it needs to be excellent. Whether you’re communicating by phone, over the internet or face to face, we provide customer service training to help you build rapport, avert misunderstandings or misinterpretations and
- [Presentation Skills](https://partnerswithyou.co.uk/presentation-skills/) - Presentation & Confidence Building Home /KE, Chozen Noodle What you want Communicating effectively with an audience whether large or small is an essential part of a successful business. But it’s a fact of life, when it comes to public speaking, many people would sooner parachute out of a plane than present from a platform. You may
- [Networking Skills](https://partnerswithyou.co.uk/networking-skills/) - Networking Skills Home /WB, Aqualisa What you want You are great at what you do but you don’t enjoy talking about it! You know you aren’t getting out there and taking every opportunity to talk about your business and when you do you aren’t making the sales that you see others make. Communicating details of
- [Products](https://partnerswithyou.co.uk/products/) - Products First Impressions Programme Networking Made Simple On-line Programme Power Of The Voice Step Out From the Shadows Book
- [Power Voice Download](https://partnerswithyou.co.uk/power-voice-download/) - Download MP3 It is much more important that you hear what our customers say about us. See Case Studies
- [The Communication Academy](https://partnerswithyou.co.uk/the-communication-academy/) - The Communication Academy Home /KE, Chozen Noodle We know your training budget is limited and that although you want any training to be enjoyable it also needs to be so much more than just a fun day out.You want more than content thrown at you; you want the opportunity to really make it relevant to
- [Vocal authority & the power of your voice](https://partnerswithyou.co.uk/vocal-authority-the-power-of-your-voice/) - Vocal authority & the power of your voice Home /KE, Chozen Noodle You don’t like the way you sound when you listen to yourself. Of you know that in certain situations you don’t sound as credible as you would like to. Our voices are incredibly powerful but most of us don’t have the first idea
- [Mystery tours](https://partnerswithyou.co.uk/mystery-tours/) - Mystery tours Home /WB, Aqualisa Have you ever wondered what it is like to be a visitor at your site? Do you feel that your customer satisfaction reports don’t give you the specific information that you want. What did your team do exactly that made it a good or bad interaction? Are you irritated by
- [Understand Your Communication Style](https://partnerswithyou.co.uk/understand-your-communication-style/) - Understand Your Communication Style Home /KE, Chozen Noodle Once you understand your communication style you can start taking control over the way others are working with you and the impact and influence that you have. It is in your control and we can give you the tools and techniques to start building new relationships, increasing
- [Retail Sales Training](https://partnerswithyou.co.uk/retail-sales-training/) - Retail Sales Training Home /AF, Leading tourist attraction A shop in a tourist attraction is very different to that on the high street or shopping centre in that your visitors are often keen to buy something but don’t necessarily know what and the visit is part of the whole experience. Get it wrong here and
- [Engagement Workshops](https://partnerswithyou.co.uk/engagement-workshops/) - Engagement Workshops Home /KE, Chozen Noodle When we are small, we are constantly told not to talk to strangers. Then we get a front of house role where our job is to strike up a conversation with a stranger! Not only that but often we are approaching someone who may assume we are trying to
- [Tourism & hospitality](https://partnerswithyou.co.uk/tourism-and-hospitality/) - Tourism & Hospitality Home /KE, Chozen Noodle Whether your team are paid staff or volunteers (or a combination of both) you want them to look and sound confident as they greet your visitors. And your visitors want them to appear interested and be interesting.Whether they are car park attendants, visitor hosts, tour guides or retail
- [Tour Guide Training](https://partnerswithyou.co.uk/tour-guide-training/) - Tour Guide Training Home /KE, Chozen Noodle For those you employ to deliver tours we can provide training that will help them to tell your story the way you want it told. Whether you want them to drop a snippet of information into conversations or walk your visitors around your site individually or in groups,
- [Customer Service](https://partnerswithyou.co.uk/customer-service/) - Customer Service Home /KE, Chozen Noodle The difference between a good day out and a great day out is your team. And if you don’t give them the techniques to make a great impression and deliver excellent customer service then your visitors or customers will always be at the mercy of the last person they
- [What Others Say](https://partnerswithyou.co.uk/case-studies/) - What Others Say Home /KE, Chozen Noodle The proof is in the pudding! We can say what we like about our services but frankly it is much more important that you hear what our customers say about us. Below are more testimonials we’ve received and some of our clients have also generously agreed to allow
- [Collaboration & Team Building](https://partnerswithyou.co.uk/collaboration-and-team-building/) - Collaboration & Team Building Home /JK, RAPP Sometimes a newly formed team, or even an established one, reaches a point where they’re failing to work well together. This doesn’t have to be a permanent problem, as our practical hands-on team building workshops demonstrate. We can help you and your team to develop listening skills, awareness, regain
- [Handling difficult situations & conversation](https://partnerswithyou.co.uk/handling-difficult-situations-and-conversation/) - Handling difficult situations & conversation Home /AF, Leading tourist attraction Let’s face it we all come across difficult situations and personalities from time to time whether it’s within our own team or dealing with customers, clients or suppliers any one of whom may have issues which need resolving.We all want our teams to work well together
- [Presentation & storytelling](https://partnerswithyou.co.uk/presentation-storytelling/) - Presentation & storytelling Home /AF, Leading tourist attraction Our guess is you’re here because you don’t enjoy standing up and speaking out! Perhaps you’re already a good presenter, but you want to be great! Or possibly you want to give your presentation style more impact and pizazz. Or you have staff who become two dimensional
- [Building relationships & networking skills](https://partnerswithyou.co.uk/building-relationships-and-networking-skills/) - Building relationships & networking skills Home /KE, Chozen Noodle Our ability to build and maintain a network of contacts, supporters and friends has never been more important or easier than it is today … and personal impact is key. There is still a lot of truth in the old adage that “it isn’t what you
- [Brooklands Museum](https://partnerswithyou.co.uk/brooklands-museum/) - Brooklands Museum Home /KE, Chozen Noodle Communication Concern Brooklands is a very special place. The birthplace of British motorsport and aviation, home of Concorde and the site of many engineering and technological achievements throughout eight decades of the 20th century, Brooklands is now an independent museum welcoming in excess of 180,000 visitors a year. It
- [Chiswick House and Gardens Trust](https://partnerswithyou.co.uk/chiswick-house-and-gardens-trust/) - Chiswick House & Gardens Trust Home /KE, Chozen Noodle Communication Concern When Dan Feeney joined the Chiswick House and Gardens Trust in early 2021 as Head of Visitor Experience, he was tasked with building an entirely new experience from the ground up while also being in the middle of the pandemic. There was to be
- [Voice & engagement](https://partnerswithyou.co.uk/voice-and-engagement/) - Voice & engagement Home /KE, Chozen Noodle Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only
- [Retail sales](https://partnerswithyou.co.uk/retail-sales/) - Retail sales Home /WB, Aqualisa Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
- [Presentation & storytelling](https://partnerswithyou.co.uk/presentation-storytelling-2/) - Presentation & storytelling Home /WB, Aqualisa Our guess is you’re here because you don’t enjoy standing up and speaking out! Perhaps you’re already a good presenter, but you want to be great! Or possibly you want to give your presentation style more impact and pizazz. Or you have staff who become two dimensional versions of
- [Networking made simple online programme1](https://partnerswithyou.co.uk/networking-made-simple-on-line-programme1-2/) - Networking made simple online programme Home /WB, Aqualisa How it works We can run a workshop, build your team’s skills over time or you can buy our online programme and work at your own pace. Choose from our workshops and programmes below or email Sally to see how we can best help you. What we
- [Individual coaching and programmes](https://partnerswithyou.co.uk/individual-coaching-and-programmes/) - Individual coaching and programmes Home /WB, Aqualisa Your hands go sweaty, your breathing is shallow and you suddenly can’t remember what you have to say next. Your brain is reacting as if your life is in danger and all you’re doing is trying to speak to your clients from the front of the room. You
- [The Communication Academy](https://partnerswithyou.co.uk/communication-academy/) - The Communication Academy Home /WB, Aqualisa You, or one of your team, are good at their job but just not creating the impact and influence that you know is needed. Your training budget is limited. You want to make sure that any training is enjoyable but you also want much more than just a fun
- [Transform Your Communication Skills – Book](https://partnerswithyou.co.uk/transform-your-communication-skills-book/) - Transform Your Communication Skills – Book Home /WB, Aqualisa “I picked up this book to see what was different about it. I’m glad I did.” “If you wanted anything better than this, you’d have to attend an expensive seminar” A must-read for anyone who wants to create more impact through their written and spoken word.
- [Delivering Bad News](https://partnerswithyou.co.uk/delivering-bad-news/) - Delivering Bad News Home /WB, Aqualisa Are you dealing with a difficult person OR are you having a difficult conversation or delivering bad news?Perhaps you don’t even view it as “bad news”, but if the other person doesn’t want to hear it, or is unhappy about it, then the message is bad news to them.The
- [Book a Workshop](https://partnerswithyou.co.uk/book-a-workshop/) - Book a Workshop Home /WB, Aqualisa We are delighted to offer our Online Presentation Skills workshop. With the move to virtual meetings, online calls and Facebook lives, we have created a workshop and individual coaching package to help you to deliver your message over the camera with more authority. “Really good and thought provoking”. “Gets you
- [Brooklands Museum](https://partnerswithyou.co.uk/case-studies/brooklands-museum/) - Brooklands Museum Home /WB, Aqualisa Communication Concern Brooklands is a very special place. The birthplace of British motorsport and aviation, home of Concorde and the site of many engineering and technological achievements throughout eight decades of the 20th century, Brooklands is now an independent museum welcoming in excess of 180,000 visitors a year. It also has
- [Bucks New University](https://partnerswithyou.co.uk/case-studies/buckinghamshire-new-university/) - Bucks New University Home /WB, Aqualisa Communication Concern The Academic Quality Directorate at Bucks New University, run a Professional Administration in HE annual conference for their administrative staff. The 100 + attendees came from a variety of areas such as HR, Academic Administration and Finance. In 2014 the theme for the conference was “Teams” which
- [The Peace Hospice](https://partnerswithyou.co.uk/case-studies/the-peace-hospice/) - The Peace Hospice Home /WB, Aqualisa Communication Concern The Peace Hospice in Watford is reliant on its trading arm the Peace Hospice Trading Company for 34% of its annual income. Having spent the last few years expanding rapidly they now have 13 shops and an on-line trading team so the board decided that now is the right time
- [Addaction](https://partnerswithyou.co.uk/case-studies/addaction/) - Addaction Home /WB, Aqualisa Communication Concern When you work for a charity with a team of 10 people who work from home as well as in the office, both full and part time, it can be a challenge to get everyone to bond together – especially when new staff members join the organisation. Guy Pink
- [MJP Architects](https://partnerswithyou.co.uk/case-studies/mjp-architects/) - MJP Architects Home /WB, Aqualisa Communication Concern Imagine this situation: you know that your team have excellent skills and experience but are simply not natural communicators. Your architectural practice is known for high quality design, creativity and prominent projects in housing, workplace and education. Your staff pitches regularly to potential clients and due to your company’s high profile and knowledge
- [Richmond & Twickenham](https://partnerswithyou.co.uk/case-studies/richmond-twickenham/) - Richmond & Twickenham Home /WB, Aqualisa Communication Concern Richmond and Twickenham Primary Care Trust is the NHS organisation responsible for health services in the London Borough of Richmond upon Thames. Together with Richmond Borough Council, the PCT wanted to raise awareness of best practice in sharing patient/client information to improve efficiency with a variety of
- [Mullany’s Buses](https://partnerswithyou.co.uk/case-studies/mullanys-buses/) - Mullany’s Buses Home /WB, Aqualisa Communication Concern Mullany’s Buses is a family business “Putting customers first”. As the largest independent operator in South West Hertfordshire and with an extensive range of coaches, they were contracted to operate a dedicated shuttle bus service on behalf of a local tourist attraction in early 2012. “This was very much not a regular bus service” said
- [RNIB](https://partnerswithyou.co.uk/case-studies/rnib/) - RNIB Home /WB, Aqualisa Communication Concern Presentations and media interviews are part and parcel of the work of the communications team at the Royal National Institute of Blind People and Caroline Woodward, Communications Officer, and her colleagues realised they needed some help to make their public speaking forays more effective. “We needed to be able
- [Cancer Research](https://partnerswithyou.co.uk/case-studies/cancer-research/) - Cancer Research Home /WB, Aqualisa Communication Concern Staff representatives at CRUK act as volunteer support for colleagues during difficult and emotionally charged disciplinary or resolution meetings eg. those covering misconduct, early retirement, sexual harassment and final warnings. Staff Forums and Reps Manager Dick Boulton wanted to create a training and development day to give a
- [The College of Law](https://partnerswithyou.co.uk/case-studies/the-college-of-law/) - The College of Law Home /WB, Aqualisa Communication Concern The College of Law is the UK’s leading and longest established law school with locations around the country in London Bloomsbury, London Moorgate, Guildford, Chester, Birmingham, Manchester, York and Bristol. The College offers a variety of learning and study options with a focus on facilitated learning
- [Quintiles](https://partnerswithyou.co.uk/case-studies/quintiles/) - Quintiles Home /WB, Aqualisa Communication Concern Quintiles are an outsourcing provider to the pharmaceutical industry. They are a global leader in pharmaceutical services offering product development and commercialisation services. Kevin England, Associate Director, Management Development (Europe) explains, “In our business, it’s important for our staff to refine their communication skills, build confidence and portray competence in all areas of their work
- [Ageas UK](https://partnerswithyou.co.uk/case-studies/ageas-uk/) - Ageas UK Home /WB, Aqualisa Communication Concern A management development programme was the catalyst for Gareth Phillips, Head of Management Development, Ageas UK, to approach Partners With You for presentations skills training. “I wanted to ensure that the senior managers undergoing the programme had the skills they needed to present the results of a specific
- [Shop](https://partnerswithyou.co.uk/shop/)
- [Terms Conditions](https://partnerswithyou.co.uk/terms-conditions/) - Terms & Conditions These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information. General terms and conditions This site is owned and operated by Partners With You Ltd, First Floor, Unit 2, Anglo Office Park, Lincoln Road, High Wycombe, Bucks.
- [Cancer Research](https://partnerswithyou.co.uk/cancer-research/) - Brooklands Museum Home /WB, Aqualisa Communication Concern Staff representatives at CRUK act as volunteer support for colleagues during difficult and emotionally charged disciplinary or resolution meetings eg. those covering misconduct, early retirement, sexual harassment and final warnings. Staff Forums and Reps Manager Dick Boulton wanted to create a training and development day to give a
- [Your Communication Style Report](https://partnerswithyou.co.uk/quiz-result/) - Your Communication Style Report Home /WB, Aqualisa Congratulations! You have successfully completed the quiz and your communication style report is winging its way to your inbox now! PRISM Brain Mapping is the world’s most comprehensive, online, neuroscience-based behaviour mapping instrument and this report is a simplified version of their full profile, focussing on communication based
- [River and Rowing Museum](https://partnerswithyou.co.uk/river-and-rowing-museum/) - River and Rowing Museum Home /WB, Aqualisa Communication Concern The River & Rowing Museum in Henley on Thames is located next to the River Thames in an award winning building and showcases art, history, conservation and the international sport of rowing. It has five permanent galleries each with its own focus: The River gallery explores
- [Quiz](https://partnerswithyou.co.uk/quiz/)
- [Privacy](https://partnerswithyou.co.uk/privacy/) - Privacy Policy Who we are For the purpose of the General Data Protection Regulation (“GDPR”) and the UK Data Protection Act 2018 (“DPA 2018”), the data controller is Partners With You Limited, a company registered in England and Wales under company number 04203663, with a registered office at 306 Hughenden Road, High Wycombe, Buckinghamshire, HP13 5PF.
- [Contact](https://partnerswithyou.co.uk/about/contact/) - Contact Us Home /WB, Aqualisa Get in Touch with Us Thank you for your interest in Partners With You. Sally and the team would love to hear from you by any means that you choose. You can get hold of us via phone, email or post, or while you are here you can fill in the contact
- [Sample Page](https://partnerswithyou.co.uk/about/about-sample-page/) - This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I'm a bike messenger
- [Latest Blog](https://partnerswithyou.co.uk/latest-blog/) - Latest Blog Presentation Skills What are your words saying about you? admin April 20, 2023 Presentation Skills Recently I’ve been thinking about the words we choose to use at work, day to day and when speaking … Read More Assertiveness Skills,Leadership & Management,Team Building Skills Do you give good instructions? Do others know what you
- [Services](https://partnerswithyou.co.uk/services/)

## My Templates

- [tips](https://partnerswithyou.co.uk/?elementor_library=tips) - Discover The Power of Networking With Our A-Z Tips Access the Tips
- [fooerttop](https://partnerswithyou.co.uk/?elementor_library=fooerttop) - It is much more important that you hear what our customers say about us. See Case Studies
- [power of cd sec](https://partnerswithyou.co.uk/?elementor_library=power-of-cd-sec) - If you want to improve the quality of your voice on a daily basis, our Power of the Voice Recording is exactly what you need. It’s designed so that anyone can follow the wide range of exercises on offer to help make communication a piece of cake. Think of our Power of the Voice Recording
- [Default Kit](https://partnerswithyou.co.uk/?elementor_library=default-kit-2)
- [Get Your Tips banner](https://partnerswithyou.co.uk/?elementor_library=get-your-tips-banner) - Discover The Power of Networking With Our A-Z Tips Get Your Tips
- [product_section](https://partnerswithyou.co.uk/?elementor_library=product_section) - Communication Style Quiz Delivering Bad News First Impressions Programme Free Networking Tips Networking Made Simple On-line Programme Power of the voice CD Public Workshops Step Out From the Shadows book Transform Your Communication Skills Book
- [Discover network blockquote](https://partnerswithyou.co.uk/?elementor_library=discover-network-blockquote) - I’m really enjoying working my way through the Networking Made Simple programme, I’m not particularly confident entering a room full of strangers and starting a conversation but these videos give some really helpful tips and advice on how to deal with situations like this. The videos are all in ‘bite sized chunks’ so I can
- [commnication_acadmy](https://partnerswithyou.co.uk/?elementor_library=commnication_acadmy) - The communication academy Home /WB, Aqualisa You, or one of your team, are good at their job but just not creating the impact and influence that you know is needed.Your training budget is limited.You want to make sure that any training is enjoyable but you also want much more than just a fun day out.You
- [hw-section](https://partnerswithyou.co.uk/?elementor_library=hw-section) - What you want Communicating effectively with an audience whether large or small is an essential part of a successful business. But it’s a fact of life, when it comes to public speaking, many people would sooner parachute out of a plane than present from a platform.You may want more vocal authority, to speak with more confidence
- [left-side-img-inner-sec](https://partnerswithyou.co.uk/?elementor_library=left-side-img-inner-sec)
- [orangebox](https://partnerswithyou.co.uk/?elementor_library=orangebox) - “Partners With You quickly grasped our fundamental staff training requirements and tailored programmes which have become central to our training processes. The courses are used across different areas of the business and PWY have adapted the content where necessary to ensure that it is relevant to the specific needs of the staff in those areas.
- [4box-updated](https://partnerswithyou.co.uk/?elementor_library=4box-updated) - Building relationships & networking skills Presentation& storytelling Networking made simple online programme The communication academy
- [4box](https://partnerswithyou.co.uk/?elementor_library=4box) - Presentation Skills Networking Skills Tourism Training Communication Skills
- [blockquote](https://partnerswithyou.co.uk/?elementor_library=blockquote) - Our interactive training workshops will help you to resolve your communication issues; help your salesmen sell, your teams collaborate and your managers communicate so that you can increase revenue, reduce costs and create a more productive environment for your staff to work in.
- [4link-boxes](https://partnerswithyou.co.uk/?elementor_library=4link-boxes) - Presentation Skills Networking Skills Tourism Training Communication Skills
- [slider-banner](https://partnerswithyou.co.uk/?elementor_library=slider-banner)
- [how-can-help-you](https://partnerswithyou.co.uk/?elementor_library=how-can-help-you) - How can we help you? But how effective is your communication and that of your team? Are people hearing what you want them to hear, understanding what you want them to understand? Will what you’re saying, lodge in their mind and stick in their memory? Or will it waft in one ear and drift out the
- [testminoial](https://partnerswithyou.co.uk/?elementor_library=testminoial) - Testomonial  5/5 Sed ut pers piciatis unde omnis iste natus error sit volup tatem accus antium dolore mque laudan tium, totam rem aperiam, eaque ipsa quae ab illo inventore. Martin Foster  5/5 Sed ut pers piciatis unde omnis iste natus error sit volup tatem accus antium dolore mque laudan tium, totam rem aperiam,
- [4 COL](https://partnerswithyou.co.uk/?elementor_library=4-col) - download one of our case studies and see how we have helped others in the Tourism and Hospitality sector. The importance of a warm welcome and seven simple steps to improve yours Why your customer facing staff are your secret weapon to a profitable attraction How we worked with Chiswick House How we worked with
- [3 col](https://partnerswithyou.co.uk/?elementor_library=3-col) - Drain Cleaning & Repairs Whether it is cleaning a clogged drain or replacing it, our men know what’s right and will offer you the best possible solution. Gas Line Services Whether you need an emergency repair or you are upgrading your home looking for new line installations, we can help. Commercial Plumbing From hotels to
- [Default Kit](https://partnerswithyou.co.uk/?elementor_library=default-kit)

## Testimonials

- [JK, RAPP](https://partnerswithyou.co.uk/testimonial/jk-rapp/) - Unlike any other presentation course attended. Great leaders. Great exercises.
- [PB, Debt Talk](https://partnerswithyou.co.uk/testimonial/pb-debt-talk/) - Do the course. It’s worthwhile. You feel valued and understood and given real help with your situation.
- [VF, St James's Place](https://partnerswithyou.co.uk/testimonial/vf-st-jamess-place/) - Transformational! Made me look at presenting completely differently. Challenged me in a good way.
- [NO, Ashridge](https://partnerswithyou.co.uk/testimonial/no-ashridge/) - Very informative, fun and engaging; would recommend highly.
- [KK, CBI](https://partnerswithyou.co.uk/testimonial/kk-cbi/) - Very interactive so the points and advice will be memorable.
- [SC, Advisor](https://partnerswithyou.co.uk/testimonial/sc-advisor/) - So easy to learn, enjoyable, memorable and engaging.
- [RC, VetIT](https://partnerswithyou.co.uk/testimonial/rc-vetit/) - The sessions were extremely helpful and well delivered.
- [AS, Price & Myers](https://partnerswithyou.co.uk/testimonial/as-price-myers/) - The course is very beneficial and will be useful to you no matter what is your profession.
- [JB, Ashridge](https://partnerswithyou.co.uk/testimonial/jb-ashridge/) - I didn't realise it would be so informative and interactive - Do it! It'll open your eyes!
- [EF, Minerva](https://partnerswithyou.co.uk/testimonial/ef-minerva/) - I expected a very black and white do's and don'ts. Very informative and useful for customer relations.
- [SR, Festival Place](https://partnerswithyou.co.uk/testimonial/sr-festival-place/) - Given me a better understanding of myself, the decision I make and why. Also will allow me ot assess how I act around others
- [AF, Leading tourist attraction](https://partnerswithyou.co.uk/testimonial/af-leading-tourist-attraction/) - Teaches good techniques of self-control and makes us more aware of our limits.
- [DL, Leading tourist attraction](https://partnerswithyou.co.uk/testimonial/dl-leading-tourist-attraction/) - Focussed, specific, dynamic, maintained energy, enabling, + hugely enjoyable.
- [PM, River and Rowing Museum](https://partnerswithyou.co.uk/testimonial/pm-river-and-rowing-museum/) - Interesting and well structured course that fully covered all aspects of customer service.
- [DM, River and Rowing Museum](https://partnerswithyou.co.uk/testimonial/dm-river-and-rowing-museum/) - An excellent introduction to gaining in confidence to talk in front of groups of people.
- [CR, Horniman Museum and Gardens](https://partnerswithyou.co.uk/testimonial/cr-horniman-museum-and-gardens/) - Carefully thought out training that valued participants (not patronising). By people, for people who are looking after/dealing with/hosting other people.
- [RW, Waddesdon Manor](https://partnerswithyou.co.uk/testimonial/rw-waddesdon-manor/) - Each element of tour guiding was comprehensively explored and examples given. Fabulous preparation for tour guiding.
- [KE, Chozen Noodle](https://partnerswithyou.co.uk/testimonial/ke-chozen-noodle/) - It helped me to pause and think a little bit differently about how I react to situations.
- [WB, Aqualisa](https://partnerswithyou.co.uk/testimonial/wb-aqualisa/) - Covered more techniques than I was expecting which are invaluable.
- [SB, Wharf Street Strategies](https://partnerswithyou.co.uk/testimonial/sb-wharf-street-strategies/) - "Mentor understood my issues and gave me the exact solutions. The tips were very useful."
- [LM, MRK Associates](https://partnerswithyou.co.uk/testimonial/lm-mrk-associates/) - A very dynamic course - taught a lot of different techniques, not just useful for presenting.
- [AK, ADS Satellite & Ariels](https://partnerswithyou.co.uk/testimonial/ak-ads-satellite-ariels/) - Professional from orignal call, meeting and then delivered workshop. Gave us brilliant tools.

## Products

- [First Impressions Programme](https://partnerswithyou.co.uk/product/6-part-video-toolbox/)
- [DOWNLOAD MP3](https://partnerswithyou.co.uk/product/download-mp3/)
- [BUY CD](https://partnerswithyou.co.uk/product/download-cd/)
- [The Networking Made Simple On-line Programme](https://partnerswithyou.co.uk/product/the-networking-made-simple-on-line-programme/)
- [Delivering Bad News](https://partnerswithyou.co.uk/product/delivering-bad-news/)
- [The Networking Made Simple VIP On-line Programme](https://partnerswithyou.co.uk/product/vip-to-the-networking-made-simple-on-line-programme/)

## Elementor Header & Footer Builder

- [main-footer](https://partnerswithyou.co.uk/elementor-hf/main-footer/) - Get In Touch 01494 453 910 info@partnerswithyou.co.uk First Floor, Unit 2, Anglo Office Park, Lincoln Road, High Wycombe, Bucks HP12 3FU. Follow Us Facebook Twitter Linkedin Sign Up to Hear From Us! Join Our Newsletter Quick Links Free Resources What Others Say Is your communication style holding you back?
- [Main-header](https://partnerswithyou.co.uk/elementor-hf/main-header/) - Call: 01494 453 910Email: info@partnerswithyou.co.ukFirst Floor, Unit 2, Anglo Office Park,Lincoln Road, High Wycombe, Bucks HP12 3FU. Logout
- [sub-header](https://partnerswithyou.co.uk/elementor-hf/sub-header/)

## Categories

- [Presentation Skills](https://partnerswithyou.co.uk/category/presentation-skills/)
- [Customer Service Skills](https://partnerswithyou.co.uk/category/customer-service-skills/)
- [Tourism Training](https://partnerswithyou.co.uk/category/tourism-training/)
- [Leadership & Management Skills](https://partnerswithyou.co.uk/category/leadership-management-skills/)
- [Networking Skills](https://partnerswithyou.co.uk/category/networking-skills/)
- [Communication Skills](https://partnerswithyou.co.uk/category/communication-skills/)

## Tags

- [communication training](https://partnerswithyou.co.uk/tag/communication-training/)
- [confidence building](https://partnerswithyou.co.uk/tag/confidence-building/)
- [presentation workshop](https://partnerswithyou.co.uk/tag/presentation-workshop/)
- [Interview](https://partnerswithyou.co.uk/tag/interview/)
- [Jobsearching](https://partnerswithyou.co.uk/tag/jobsearching/)
- [communication](https://partnerswithyou.co.uk/tag/communication/)
- [presentation](https://partnerswithyou.co.uk/tag/presentation/)
- [networking](https://partnerswithyou.co.uk/tag/networking-2/)
- [Sally Hindmarch](https://partnerswithyou.co.uk/tag/sally-hindmarch/)
- [goal setting](https://partnerswithyou.co.uk/tag/goal-setting/)
- [Life skills](https://partnerswithyou.co.uk/tag/life-skills/)
- [engagement](https://partnerswithyou.co.uk/tag/engagement/)
- [impact](https://partnerswithyou.co.uk/tag/impact/)
- [assertiveness](https://partnerswithyou.co.uk/tag/assertiveness/)
- [management skills](https://partnerswithyou.co.uk/tag/management-skills/)
- [body language](https://partnerswithyou.co.uk/tag/body-language/)
- [positivity](https://partnerswithyou.co.uk/tag/positivity/)
- [self-awareness](https://partnerswithyou.co.uk/tag/self-awareness/)
- [decision making](https://partnerswithyou.co.uk/tag/decision-making/)
- [unconscious bias](https://partnerswithyou.co.uk/tag/unconscious-bias/)
- [family](https://partnerswithyou.co.uk/tag/family/)
- [history](https://partnerswithyou.co.uk/tag/history/)
- [passion](https://partnerswithyou.co.uk/tag/passion/)
- [storytelling](https://partnerswithyou.co.uk/tag/storytelling/)
- [listening](https://partnerswithyou.co.uk/tag/listening/)
- [first impressions](https://partnerswithyou.co.uk/tag/first-impressions/)
- [interviews](https://partnerswithyou.co.uk/tag/interviews/)
- [telephone](https://partnerswithyou.co.uk/tag/telephone/)
- [Wedding](https://partnerswithyou.co.uk/tag/wedding/)
- [imposter syndrome](https://partnerswithyou.co.uk/tag/imposter-syndrome/)
- [customer service](https://partnerswithyou.co.uk/tag/customer-service/)
- [goals](https://partnerswithyou.co.uk/tag/goals/)
- [gratitude](https://partnerswithyou.co.uk/tag/gratitude/)
- [personal space](https://partnerswithyou.co.uk/tag/personal-space/)
- [confidence](https://partnerswithyou.co.uk/tag/confidence/)
- [tips](https://partnerswithyou.co.uk/tag/tips/)
- [trust](https://partnerswithyou.co.uk/tag/trust/)
- [stereotypes](https://partnerswithyou.co.uk/tag/stereotypes/)
- [greeting](https://partnerswithyou.co.uk/tag/greeting/)
- [personal development](https://partnerswithyou.co.uk/tag/personal-development/)
- [politeness](https://partnerswithyou.co.uk/tag/politeness/)
- [Accountability](https://partnerswithyou.co.uk/tag/accountability/)
- [conversation](https://partnerswithyou.co.uk/tag/conversation/)
- [delivery](https://partnerswithyou.co.uk/tag/delivery/)
- [credibility](https://partnerswithyou.co.uk/tag/credibility/)
- [speaking](https://partnerswithyou.co.uk/tag/speaking/)
- [online](https://partnerswithyou.co.uk/tag/online/)
- [video-conferencing](https://partnerswithyou.co.uk/tag/video-conferencing/)
- [interaction](https://partnerswithyou.co.uk/tag/interaction/)
- [diction](https://partnerswithyou.co.uk/tag/diction/)
- [enunciation](https://partnerswithyou.co.uk/tag/enunciation/)
- [language](https://partnerswithyou.co.uk/tag/language/)
- [anxiety](https://partnerswithyou.co.uk/tag/anxiety/)
- [behaviour](https://partnerswithyou.co.uk/tag/behaviour/)
- [hospitality](https://partnerswithyou.co.uk/tag/hospitality/)
- [headspace](https://partnerswithyou.co.uk/tag/headspace/)
- [holidays](https://partnerswithyou.co.uk/tag/holidays/)
- [outofoffice](https://partnerswithyou.co.uk/tag/outofoffice/)
- [delivering bad news](https://partnerswithyou.co.uk/tag/delivering-bad-news/)
- [responsibility](https://partnerswithyou.co.uk/tag/responsibility/)
- [PRISM](https://partnerswithyou.co.uk/tag/prism/)
- [stepoutoftheshadows](https://partnerswithyou.co.uk/tag/stepoutoftheshadows/)
- [conflict](https://partnerswithyou.co.uk/tag/conflict/)
- [visibility](https://partnerswithyou.co.uk/tag/visibility/)
- [elocution](https://partnerswithyou.co.uk/tag/elocution/)
- [video](https://partnerswithyou.co.uk/tag/video/)
- [difficult conversations](https://partnerswithyou.co.uk/tag/difficult-conversations/)
- [employees](https://partnerswithyou.co.uk/tag/employees/)
- [relationships](https://partnerswithyou.co.uk/tag/relationships/)
- [authority](https://partnerswithyou.co.uk/tag/authority/)
- [guest blog](https://partnerswithyou.co.uk/tag/guest-blog/)
- [leadership](https://partnerswithyou.co.uk/tag/leadership/)
- [visualisation](https://partnerswithyou.co.uk/tag/visualisation/)
- [sales pitch](https://partnerswithyou.co.uk/tag/sales-pitch/)
- [memory](https://partnerswithyou.co.uk/tag/memory/)
- [compliments](https://partnerswithyou.co.uk/tag/compliments/)
- [exhibitions](https://partnerswithyou.co.uk/tag/exhibitions/)
- [sales](https://partnerswithyou.co.uk/tag/sales/)
- [advice](https://partnerswithyou.co.uk/tag/advice/)
- [wisdom](https://partnerswithyou.co.uk/tag/wisdom/)
- [concentration](https://partnerswithyou.co.uk/tag/concentration/)
- [narrative](https://partnerswithyou.co.uk/tag/narrative/)
- [self-talk](https://partnerswithyou.co.uk/tag/self-talk/)
- [work life balance](https://partnerswithyou.co.uk/tag/work-life-balance/)
- [cust](https://partnerswithyou.co.uk/tag/cust/)
- [feedback](https://partnerswithyou.co.uk/tag/feedback/)
- [anger](https://partnerswithyou.co.uk/tag/anger/)
- [motivation](https://partnerswithyou.co.uk/tag/motivation/)

## Product categories

- [Uncategorized](https://partnerswithyou.co.uk/product-category/uncategorized/)
- [First Impressions Programme](https://partnerswithyou.co.uk/product-category/first-impressions-programme/)
- [Power of voice CD](https://partnerswithyou.co.uk/product-category/power-of-voice-cd/)
- [Networking Made Simple](https://partnerswithyou.co.uk/product-category/networking-made-simple/)
- [VIP Networking Made Simple](https://partnerswithyou.co.uk/product-category/vip-networking-made-simple/)