First Impressions

Don’t let your communication problems stop you from communicating.

When I was little, I couldn’t pronounce my ‘R’’s so I would get “Weally, weally cwoss” and my father told me I would be OK so long as I didn’t marry a “Wobert”. I had elocution lessons (as they were called then) to help me change ‘Weally’ to ‘Really’ and ‘Wobert’ to ‘Robert’ … which […]

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Are you really listening?

I was speaking at the Stephen Lawrence Charitable Trust recently to a group of students. They were all studying architecture or have recently qualified so wanted to brush up on their First Impressions, for interviews, when networking and when presenting. It was a great few hours and amongst many things, we discussed how to handle

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Is your authority disappearing when they meet you?

When you are talking to others face to face you aren’t just listening to their words. How they are saying it … tone of voice & volume for example, affect what you hear. As does what they look like when they speak … facial expressions, hand gestures and so on. Your body language can change

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