A few weeks ago I spoke at a school careers day about the importance of first impressions and the affect our posture has on what others see in us. I asked the group to freeze and look at the impression that they and those around them were giving and then asked one half of the […]
Your 1st impression isn’t necessarily the one you intend. Read More »
A few weeks ago, at lunch with friends, we got onto the subject of how important a smile is and how you can “hear” a smile in someone’s voice. I recounted the story of how one of my first bosses made us put a sticker on the phone saying “Smile when you dial!” so that
There has been a lot of discussion about inequality in the papers recently and the impact of unconscious bias. We are all a combination of our own background, environment and personal experiences and these influence our decision making and our biases. Some of these biases we may be very aware of and can relate directly
How good are your decisions? Read More »
Last week I had the privilege to go to the Kings Head Theatre in Islington to see a distant cousin perform her one woman autobiographical show, That’s Entertainment. The relative is Thelma Ruby who has trod the board with the likes of Kenneth Williams, Judi Dench and Orson Wells and at 91 was on stage
Three life lessons from a 91 year old! Read More »
I read an email from a contact yesterday and it came across as really rude! Part of that was their choice of words but most of it was down to where I had put the emphasis in the last sentence. The way that we use our tone of voice is a really important part of
Using Emphasis To Change Meaning Read More »
