| Richmond PCT |
Madeleine Escott, Joint Caldicott Officer for the Council and Richmond and Twickenham Primary Care Trust, describes her experience with forum theatre:
"This hands on, direct approach to training is something that has been lacking in recent years, with organisations favouring ‘online’ packages but from the results we’ve achieved, I would highly recommend getting back to basics with Partners With You and actually talking to staff and engaging their enthusiasm and interest. "The feedback we received ranged from general positive comments and requests for further training in this format, to staff declaring it was the ‘best training’ they had ever received. Some stated they had learnt more in a one hour session with Partners With You than in a whole day of training with other groups."
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"We wanted to raise awareness of best practice in sharing patient/client information to improve efficiency with a variety of health and social service workers across the borough. Engaging staff in training is often difficult but when the subject is as dry as data protection and information security, it is a major challenge to encourage staff to attend, enjoy and learn from the sessions. The forum theatre work we undertook with Partners With You more than met this challenge and as a result we have fundamentally changed the way we approach our training programme.
